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zpavlovic_28213's avatar
zpavlovic_28213
Icon for Nimbostratus rankNimbostratus
Aug 31, 2016

F5 Big IP Web GUI not picking up changes

Hello,

 

Thank you for your time. I have a problem with one of our f5's. The other day i wanted to change the root and admin passwords. I can change them in the web GUI just fine and click update.

 

The problem is, the F5 is not picking up on the change.

 

Today i had another problem when our whole VPN died. I noticed it was using LDAP creds which expired. So i changed the password for LDAP but also, it did not pick up the change. The new entry is still in the WebGUI but its just not picking it up.

 

I can create pools, health checks, all that just fine. (even a new LDAP check i made works)

 

But its not picking up Admin/root password changes or changing the VPN LDAP user/pass. I click update, does not give any error.. Just ignores the change.

 

version is BIG-IP 11.6.0 Build 6.0.442 Hotfix HF6 Any ideas?

 

Thank you in advance!

 

ASM Advanced WAF
BIG-IP Access Policy Manager (APM)
security

7 Replies

  • Salim_83682's avatar
    Salim_83682
    Historic F5 Account
    Sep 01, 2016

    Hi,

     

    Anything (errors) in the logs when you try to update the configuration ?

     

    I'd suggest opening up a case with F5 Support to investigate further. Configurations changes via the GUI should be effective right away and saved to disk as well.

     

    Salim

     

    • zpavlovic_28213's avatar
      zpavlovic_28213
      Icon for Nimbostratus rankNimbostratus
      Sep 02, 2016

      Nothing specific in logs :(

       

      Thank you for your time! Ill try with f5 support

       

    • zpavlovic_28213's avatar
      zpavlovic_28213
      Icon for Nimbostratus rankNimbostratus
      Sep 02, 2016

      Nothing specific in logs unfortunately

       

      Thank you for your time! Ill try with f5 support

       

    • 2funky_105078's avatar
      2funky_105078
      Icon for Cirrus rankCirrus
      Sep 06, 2016

      have you tried to log out and log in again to see if changes applied like this?

       

  • HussainT_289006's avatar
    HussainT_289006
    Icon for Nimbostratus rankNimbostratus
    Sep 06, 2016

    Hi zpavlovic,

    Either change it as admin in the GUI via System/Platform or login via SSH and enter 

    passwd root
    . Specify the new password and you should be all good. If you are running a redundant pair, you'll want to perform a config sync to mirror the change to the other unit.

  • zpavlovic_28213's avatar
    zpavlovic_28213
    Icon for Nimbostratus rankNimbostratus
    Sep 06, 2016

    Hello.

     

    I tryed to login as admin and then go to system platform and change the admin pass. When i change it, it logs me out as expected but when i try to login back into it, it does not recognise the new password so i have to login with the old one