F5 Access 2018 app shows "Unable to retrieve network access configuration" on iPhone 7 with iOS 12 (beta)

Hi,

Hi had a similar problem with one of my customer.

F5 Access Legacy will not be supported on iOS 12 and later versions.

After Apple releases iOS 12, F5 cannot update F5 Access Legacy. Therefore, look for any bug fixes in F5 Access 2018.

When users use F5 Access 2.x on iOS 12, the app will not function and instead will display the following alert: F5 Access Needs to Be Updated. The developer of this app needs to update it to work with iOS 12.

Recommendations

F5 recommends that you upgrade your F5 Access and BIG-IP versions that includes iOS support, according to the F5 Access on iOS compatibility matrix. Apple is currently planning to release iOS 12 in September 2018. Like all release dates, it may change. F5 customers who intend to upgrade to iOS 12 should migrate to F5 Access 3.0.1.

https://support.f5.com/csp/article/K60813274

I uses AirWatch and I fixed my problem following F5 recommendation.

Regards