Forum Discussion
Julian_Balog_34
Feb 16, 2011Historic F5 Account
Error while querying SCOM Gateway Server registry key
[Posting on behalf of E.A.]
Need some assistance. We’re trying to install the 2.1.5.440 F5 Management Pack onto our SCOM 2007 server, however, keep getting an error in the log about not finding...
Julian_Balog_34
Feb 16, 2011Historic F5 Account
The error is produced by the F5 Management Pack setup while querying the following registry entry (value):
SOFTWARE\Microsoft\Microsoft Operations Manager\3.0\Server Management Groups\xxxx\IsGateway
where xxxx = the name of the SCOM management group that your management server is part of.
Apparently the "IsGateway" registry entry is missing on your SCOM management server where you try to deploy the F5 Management Pack on, and our setup doesn't gracefully err out while not finding this registry key. We added a fix in the F5 MP setup for safely handling this situation and it will be included in our next release of the product. In the meantime, a quick workaround would be to manually create the "IsGateway" registry entry as a REG_DWORD value and assign a value of 0 (zero) to it.
My assumption (and hope) is that your management server is NOT a SCOM Gateway server. If it is, the workaround mentioned above would get your F5 MP setup working, but unfortunately the F5 Management Pack doesn't directly support SCOM Gateway Server integration. The reason for that is that the F5 MP needs direct/local access to the SCOM SDK service, SCOM Health Service and the SCOM Powershell runtime. A regular SCOM Gateway Sever normally would not provide these requirements in a default deployment / configuration.
Let us know if the workaround suggested would work for you and if we can be of further assistance.
Thank you.
Julian
(F5 Management Pack)
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