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Alscion_68122's avatar
Alscion_68122
Icon for Nimbostratus rankNimbostratus
Apr 25, 2012

Error synchronizing configuration

Hi all,

 

 

I have a management server driving some of my BigIPs clusters with iControl (& Java). Periodically the management server use System::urn:iControl:System/ConfigSync::s

 

ynchronize_configuration() to synchronize the two BigIPs of a pair. For five days, it fail on a BigIP pair. The other pair synchronize correctly.

 

 

I checked on the management server but the log are not explicit:

 

 

Exception caught in System::urn:iControl:System/ConfigSync::synchronize_configuration()

 

Exception: Common::OperationFailed

 

primary_error_code : 16908289 (0x01020001)

 

secondary_error_code : 0

 

error_string : Error synchronizing configuration:

 

 

I think this answer come from the BigIP. I know synchronize_configuration() correspond to the bigpipe command b config sync but the command pass sucessfully on the BigIP.

 

 

I checked /var/log on BigIP: audit, configsync_peer.log, ltm but nothing about the error of configsync. Where can I check logs relating what is generating this synchronization error?

 

 

Thanks!

 

dev
devops
iControl
  • hooleylist's avatar
    hooleylist
    Icon for Cirrostratus rankCirrostratus
    Apr 25, 2012
    Hi Alscion,

     

     

    I'd open a case with F5 Support on this. They should be able to help you troubleshoot the issue.

     

     

    Aaron
  • Alscion_68122's avatar
    Alscion_68122
    Icon for Nimbostratus rankNimbostratus
    Apr 26, 2012
    Hi Aaron,

     

     

    Thanks for you reply, if can't solve the issue i'll open a case yes.

     

     

    I said b conf sync was ok from active to standby. I tried b conf sync pull from the standby:

     

     

    b config sync pull

     

    Checking configuration on local system and peer system...

     

    Peer's IP address: 10.6.139.162

     

    OperationFailed exception:

     

    Primary error : 16908289

     

    Secondary error: 0

     

    Error text : Error getting product version

     

    Transport and install failed

     

    Error running config sync pull.

     

    BIGpipe parsing error:

     

    01110001:3: Error running config sync pull

     

     

     

    I Have already have this issue on a another pair of BigIP, I remake all the HA configuration and the problem disappeared but I didn't understood why this issue. This time I want to know... I search for this "Error getting product version"..

     

     

    Tx.

     

  • Alscion_68122's avatar
    Alscion_68122
    Icon for Nimbostratus rankNimbostratus
    May 16, 2012
    For information, I have to configure & use the mirroring address for the CongifSync. Specify an IP address sometimes fail.
  • dhawal_138341's avatar
    dhawal_138341
    Icon for Nimbostratus rankNimbostratus
    Jan 30, 2014

    Any update on how to fix this?? I'm getting the same error. It was working fine earlier and suddenly started with this error.

     

    Error: System.Web.Services.Protocols.SoapHeaderException: Exception caught in System::urn:iControl:System/ConfigSync::synchronize_configuration() Exception: Common::OperationFailed primary_error_code : 16908289 (0x01020001) secondary_error_code : 0 error_string : Error synchronizing configuration: at System.Web.Services.Protocols.SoapHttpClientProtocol.ReadResponse(SoapClientMessage message, WebResponse response, Stream responseStream, Boolean asyncCall) at System.Web.Services.Protocols.SoapHttpClientProtocol.Invoke(String methodName, Object[] parameters) at iControl.SystemConfigSync.synchronize_configuration(SystemConfigSyncSyncMode sync_flag) at CallSite.Target(Closure , CallSite , Object , Object )