F5 is upgrading its customer support chat feature on My.F5.com. Chat support will be unavailable from 6am-10am PST on 1/20/26. Refer to K000159584 for details.

Forum Discussion

srinidhi12's avatar
srinidhi12
Icon for Cirrostratus rankCirrostratus
Apr 04, 2024
Solved

Error in REST https call to get the Auth token

Hi All,

 

I am using F5 14.1.5.6 version of F5 and trying to get auth token from 

/mgmt/shared/authn/login

But getting 401 error, please find the detailed error message. Can any one help me with this issue.



[{"code":401,"message":"Unable to process request /tm/auth/source. Service is unavailable.","referer":"10.3.4.112","restOperationId":343185765,"kind":":resterrorresponse"}]

  • The service may be having issues.  I suggest a reboot or even a support ticket.

1 Reply

  • The service may be having issues.  I suggest a reboot or even a support ticket.