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Demeter_Luo_168's avatar
Demeter_Luo_168
Icon for Nimbostratus rankNimbostratus
Aug 21, 2016

err sSMTP

Hi friends,   err sSMTP:Unable to locate mail   err sSMTP:Cannot open mail:25   there are massive err sSMTP log on bigip,who can tell me what do these err logs mean?why generate these err lo...
application delivery
BIG-IP
WK_98444's avatar
WK_98444
Icon for Nimbostratus rankNimbostratus
Oct 20, 2016

After working with F5 Support, SOL13180 worked for us. We are running 12.1.0 HF1.

 

Log into the F5 CLI and run the commands:

 

tmsh

 

modify /sys outbound-smtp mailhub [mail_server]:[port]

 

save /sys config

 

quit

 

Now test:

 

echo "ssmtp test mail" | mail -vs "Test email for SOL13180" [your_email_address]

 

Interestingly, this change resulted in our F5s sending non-deliverable emails to our SMTP server. We had to implement the workaround indicated in BUG ID 467589 of the 11.5.2 release notes.

 

Again, from the F5 CLI:

 

Remount the /usr partition as read-write:

 

mount -o remount -rw /usr

 

Edit the /usr/share/mysql/purge_mysql_logs.pl file and change this original line (line 27):

 

unless( $provisioned_am || $provisioned_asm || $provisioned_psm ) {

 

to this:

 

unless( ​​$provisioned_am == 1 || $provisioned_asm == 1 || $provisioned_psm == 1 ) {

 

Save the file, and remount /usr as read-only:

 

mount -o remount -r /usr

 

boneyard's avatar
boneyard
Icon for MVP rankMVP
Nov 22, 2016

I tried the second part of the work around (needed to change line 19 and not 27) on my test box (12.1.0 HF1) and it had no effect. still getting the messages.

 

for a customer environment I opened a case and will report back with results.