Forum Discussion
ryang1991_17782
Nimbostratus
NimbostratusEnterprise Manager Device Discovery- Communications Failed - See SOL6138
I'm fairly new to working with EM (version 3.1.1), and while working with device discovery, I get a specific error when attempting to discover an offsite LTM 6900. The error code is SOL6138, and checking the var/log/em logs, I find this line:
"Discovery failed for explicit device [device-ip], status comm-failed".
Are there any common problems for this error, or common methods to debug this error?
Greetings Ryang,
SOL11317 says that port 443, 4353 and 3306 are required for EM to LTM connectivity.
https://support.f5.com/kb/en-us/solutions/public/11000/300/sol11317.html
Hope this is helpful, Kevin
Greetings Ryang,
SOL11317 says that port 443, 4353 and 3306 are required for EM to LTM connectivity.
https://support.f5.com/kb/en-us/solutions/public/11000/300/sol11317.html
Hope this is helpful, Kevin
ryang1991_17782Thanks Kevin, looking at the ports, it did turn out to be a firewall issue with the devices. Really appreciate the help.- You're welcome and thanks for letting us know!