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Menno
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Sep 26, 2017

Do the BIG-IP APM and Edge Client support OS X 10.13 High Sierra?

I'm having trouble connecting to our VPN server from one of our laptops running OS X 10.13. It was upgraded from Sierra 10.12.x, where it used to work.

 

I'm curious to know if this is expected or if I should investigate further.

 

  • That document (https://support.f5.com/kb/en-us/products/big-ip_apm/manuals/product/apm-clientcompatmatrix-12-0-0.html) has now been updated on 9/27 and I don't see macOS High Sierra 10.13:

     

    "OS X and macOS

     

    F5 Networks supports macOS Sierra (10.12), Apple® OS X® 10.11, Apple® OS X® 10.10, and Apple® OS X® 10.9 devices running Firefox 34, Safari 6.x, Safari 7.x, Safari 8.x, Safari 9.x, or Chrome 40*."

     

    I'm running 12.1.1 and we're having troubles with Macs that have been upgraded to 10.13. The compatibility matrix for 12.1.1, which was last updated 8/24, does not list macOS 10.13.

     

    Can anyone clarify whether 10.13 is supported on 12.1.1 or not? Or hint at when it will be? We do not want to upgrade to 13.0.

     

  • I have the same issue. did anyone solve this problem of FS5 not running on macOS 10.13 ?

     

  • There is a known issue with 10.13.1 and the iBridge interface. I was provided an EHF to solve the issue. I recommend opening a case with F5 support.

     

    ID: 693739 Edge client fails to connect on macOS High Sierra (10.13.1) because of iBridge interface restrictions ID: 679235 [Mac][EPS] Inspection Host Plugin can not be installed on macOS HighSierra ID: 680855 [Mac][Safari] Intermittently Safari 11 can't load webtop: no request to resource_list.xml