Forum Discussion
Ben_Jacobs_8776
Nimbostratus
May 01, 2009Discovery not completing
I was able to get the MP to install just fine. I'm seeing the "F5 Networks" group in the SCOM monitoring pane. I only installed it on out RMS. We have one additional MS, should I also install in th...
Dave_Ruddell_79
May 01, 2009Historic F5 Account
Sorry to hear you're having problems. This could be due to a couple of things. It looks like the device is connecting fine initially, but then gets hung up during the iControl calls.
First thing you can check is your firewall. It sounds like you might have the port blocked. iControl typically uses port 443, so a quick check would be to try and log into the web-interface for the BigIP you are trying to discover from the Ops Manager box.
If you are able to pull up the web interface, you may check our httpd.conf file and see if you have iControl listening on a port other than 443. If so, check this port against your firewall as well.
Hopefully this resolves the issue, but if it continues, please let us know and also attach a copy of the "trace.log" file that is in your C:\Program Files\F5 Networks\Management Pack\Logs directory, that would be even more helpful. That will provide us with the most information to help troubleshoot your situation.
Thanks!
Dave
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