Deployment Guide for Blackboard and BigIP LTM?

I've seen a few cases now where this issue has come up and the deployment guide has not worked for these customers.

 

 

All of these cases were using 9.4.x, so we were able to resolve the problem by removing the substitution iRule and just using a custom stream profile to change every instance of source "http://host.domain.edu" to target of "https://host.domain.edu". This keeps any correct external site links from being substituted, but will properly change all of the absolute URLs being used by Blackboard. The other key to this approach is to use rewrite redirect on the http virtual server and simply have all traffic destined to there be redirected to the https vip.

 

 

This approach has worked every time. The only issue one customer had with this is that they had to adjust the way MS Office documents were being served on the back end server and he said it was very simple to change (didn't get the details on that).

 

 

Hope this helps.

 

 

Jeff