Hello
We have an issue with our client, they try to access a website from Google Chrome and the page does not load or it takes too long, when they use Internet Explorer it works fine. We tried chan...
If when you use local.0 and it is working as expected, proceed troubleshooting with capturing the traffic with tcpdump in order to see if there is some outgoing traffic when the iRule is executed. When you are using HSL don`t expect to see something in the ltm logs.
Also check your pool monitor. If you have applied UDP monitor only, it is not enough. You need to add also ICMP.
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a non functioning HSL config","id":"message:201466","entityType":"FORUM_TOPIC","eventPath":"category:Forums/community:zihoc95639board:TechnicalForum/message:201466","revisionNum":2,"repliesCount":1,"author":{"__ref":"User:user:211788"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Forum:board:TechnicalForum"},"conversation":{"__ref":"Conversation:conversation:201466"},"readOnly":false,"editFrozen":false,"showMoveIndicator":false,"moderationData":{"__ref":"ModerationData:moderation_data:201466"},"body@stripHtml({\"truncateLength\":200})":" Ok, I've got a pretty simple iRule that works fine when using the log local0. command. When I change the local.0 to HSL, the HSL does not log. \n I check the pool and the monitor on 514 is showing gr...","body@stringLength":"1073","rawBody":"
Ok, I've got a pretty simple iRule that works fine when using the log local0. command. When I change the local.0 to HSL, the HSL does not log.
\n
I check the pool and the monitor on 514 is showing green.\nI check the stats and all traffic is zeroed out. \nI check the LTM log and I don't even see an attempt to start an HSL session. (this is on 12.1.2 btw)
\n
I have a theory that HSL won't start if TMM detects the pool having an issue. However I don't know of a good way to check that.
\n
Do you any of you have any suggestions for troubleshooting?
\nwhen CLIENT_ACCEPTED {\n set hsl [HSL::open -proto UDP -pool hsl_syslog_pool]\n HSL::send $hsl \"SSL_CUSTOM: Connection of Client Source IP: [IP::client_addr]:[TCP::client_port]<-->[virtual name]<-->[LB::server]\"\n}\nwhen CLIENTSSL_HANDSHAKE {\n HSL::send $hsl \"Client: [IP::client_addr] is using [SSL::cipher version] SSL Cipher:[SSL::cipher name] Virtual:[virtual] SSL Profile:[PROFILE::clientssl name]\"\n SSL::collect\n }\n}\n","kudosSumWeight":0,"postTime":"2018-01-17T16:36:54.000-08:00","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"tags":{"__typename":"TagConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"TagEdge","cursor":"MjUuNHwyLjF8b3wxMHxfTlZffDE","node":{"__typename":"Tag","id":"tag:iRules","text":"iRules","time":"2022-01-24T02:29:45.106-08:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}},{"__typename":"TagEdge","cursor":"MjUuNHwyLjF8b3wxMHxfTlZffDI","node":{"__typename":"Tag","id":"tag:security","text":"security","time":"2009-07-03T08:19:36.000-07:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}},{"__typename":"TagEdge","cursor":"MjUuNHwyLjF8b3wxMHxfTlZffDM","node":{"__typename":"Tag","id":"tag:TMOS","text":"TMOS","time":"2022-01-24T02:29:45.281-08:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}}]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:201466_2"},"latestVersion":null,"metrics":{"__typename":"MessageMetrics","views":293},"read":false,"visibilityScope":"PUBLIC","canonicalUrl":null,"seoTitle":null,"seoDescription":null,"isEscalated":null,"placeholder":false,"originalMessageForPlaceholder":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}},"archivalData":null,"customFields":[],"body":"
Ok, I've got a pretty simple iRule that works fine when using the log local0. command. When I change the local.0 to HSL, the HSL does not log.
\n
I check the pool and the monitor on 514 is showing green.\nI check the stats and all traffic is zeroed out. \nI check the LTM log and I don't even see an attempt to start an HSL session. (this is on 12.1.2 btw)
\n
I have a theory that HSL won't start if TMM detects the pool having an issue. However I don't know of a good way to check that.
\n
Do you any of you have any suggestions for troubleshooting?
\n
when CLIENT_ACCEPTED {\n set hsl [HSL::open -proto UDP -pool hsl_syslog_pool]\n HSL::send $hsl \"SSL_CUSTOM: Connection of Client Source IP: [IP::client_addr]:[TCP::client_port]<-->[virtual name]<-->[LB::server]\"\n}\nwhen CLIENTSSL_HANDSHAKE {\n HSL::send $hsl \"Client: [IP::client_addr] is using [SSL::cipher version] SSL Cipher:[SSL::cipher name] Virtual:[virtual] SSL Profile:[PROFILE::clientssl name]\"\n SSL::collect\n }\n}\n
"},"Conversation:conversation:201466":{"__typename":"Conversation","id":"conversation:201466","solved":false,"topic":{"__ref":"ForumTopicMessage:message:201466"},"lastPostingActivityTime":"2023-06-02T10:06:58.177-07:00","lastPostTime":"2018-01-19T04:23:27.000-08:00","unreadReplyCount":1,"isSubscribed":false},"ModerationData:moderation_data:201466":{"__typename":"ModerationData","id":"moderation_data:201466","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"Revision:revision:201466_2":{"__typename":"Revision","id":"revision:201466_2","lastEditTime":"2023-06-02T10:06:58.177-07:00"},"ForumReplyMessage:message:201467":{"__typename":"ForumReplyMessage","id":"message:201467","conversation":{"__ref":"Conversation:conversation:201466"},"author":{"__ref":"User:user:39787"},"entityType":"FORUM_REPLY","eventPath":"category:Forums/community:zihoc95639board:TechnicalForum/message:201466/message:201467","revisionNum":1,"uid":201467,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:TechnicalForum"},"subject":"Re: Debugging a non functioning HSL config","readOnly":false,"editFrozen":false,"showMoveIndicator":false,"moderationData":{"__ref":"ModerationData:moderation_data:201467"},"parent":{"__ref":"ForumTopicMessage:message:201466"},"body":"
Hello,
\n
If when you use local.0 and it is working as expected, proceed troubleshooting with capturing the traffic with tcpdump in order to see if there is some outgoing traffic when the iRule is executed. When you are using HSL don`t expect to see something in the ltm logs.
\n
Also check your pool monitor. If you have applied UDP monitor only, it is not enough. You need to add also ICMP.
\n
Regards
","body@stringLength":"476","rawBody":"
Hello,
\n
If when you use local.0 and it is working as expected, proceed troubleshooting with capturing the traffic with tcpdump in order to see if there is some outgoing traffic when the iRule is executed. When you are using HSL don`t expect to see something in the ltm logs.
\n
Also check your pool monitor. If you have applied UDP monitor only, it is not enough. You need to add also ICMP.
\n
Regards
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