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Forum Discussion

THE_BLUE's avatar
THE_BLUE
Icon for Cirrostratus rankCirrostratus
Dec 07, 2025

Could not communicate with the system. Try to reload page.

I am trying to check for live updates of attack signatures in F5, but I am getting a message. In passive devices, the signature list does not display — it keeps loading and never shows the updated signatures. Has the destination or location of the signature updates changed in version 17?

application delivery
devops
security

3 Replies

  • Aswin_mk's avatar
    Aswin_mk
    Icon for MVP rankMVP
    Dec 10, 2025

    Hi ,

     

    Understand your concern and updating the recommended Troubleshooting Steps

     - Check on ACTIVE device only:

    Security → Application Security → Updates → Attack Signatures

    Check sync status:

    Device Management → Device Groups → Sync Status


    Perform a Full Sync

    Check connectivity to update servers

    Check disk space

     

    as Zam mentioned, you should verify ASM level sync aswell

     

    BR

    Aswin

  • Melissa_C's avatar
    Melissa_C
    Icon for Moderator rankModerator
    Dec 16, 2025

    Hello THE_BLUE​ 

    Noticed there was a few responses and wanted to encourage you to update your post if they had provided assistance to resolve your issue. Or if there is further information needed or assistance please let us know so we can help you out. 

    -Melissa