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Forum Discussion

shrijith's avatar
shrijith
Icon for Nimbostratus rankNimbostratus
Sep 16, 2022

Connecting to site with F5 security enabled

Hi, im trying to connect to a site which has F5 security enabled. F5 says after system scan that i have failed Antivirus check, ( tried Avast, Avira ) i am using Win 11 and Edge in IE mode. pleas...
security
shrijith's avatar
shrijith
Icon for Nimbostratus rankNimbostratus
Sep 17, 2022

Hi Josh,

Thanks for your reply.

i didn't end up contacting Admin. Tried the Troubleshooting utility as well.

A colleague of mine suggested removing all third party AVs for the time being as test with WIndows Defender. This worked. Perhaps some of the AVs interfere with checking process. Problem solved!

Regards


JoshBecigneul's avatar
JoshBecigneul
Icon for MVP rankMVP
Sep 17, 2022

shrijith Glad to hear that helped. It might be the case that the admin has the access policy set to only accept Windows Defender as the valid choice, as opposed to allowing just any anti-virus.