Config Sync issue (both boxes are staying "disconnected")

Need help... I currently dont have access to the boxes and Im tempted to just call support but trying to avoid it. (Not saying there is anything wrong with calling support but I know Im missing something basic!)

 

Here are my steps (Im resetting everything):

 

1. Device Groups >(device group previously setup) put both boxes back to available.

 

2. Delete the existing device group.

 

3. Reset Device Trust. Choose Generate New Self-Signed Authority.

 

4. Device Trust>Peer list. Establish peering. (It is able to see peer no problem.)

 

5. Create device groups. "test-sync-failover". Put both devices in "includes". and check Network Failover.

 

6. Confirm both devices are in the Device List area.

 

7. Overview>(click self device)>choose "Sync Device to Group">Choose "Overwrite Configuration">Sync

 

Boxes are showing disconnected. What can I check? Are there a specific log I can look at to find out why they cannot sync? Should I reset the whole darn configuration and start from scratch again?