Forum Discussion

fubarSUSHI's avatar
fubarSUSHI
Icon for Altocumulus rankAltocumulus
Feb 19, 2014

Config Sync issue (both boxes are staying "disconnected")

Need help... I currently dont have access to the boxes and Im tempted to just call support but trying to avoid it. (Not saying there is anything wrong with calling support but I know Im missing some...
config-sync
management
question
fubarSUSHI's avatar
fubarSUSHI
Icon for Altocumulus rankAltocumulus
Feb 19, 2014

Self fixed.

 

  1. Device Groups >(device group previously setup) put both boxes back to available.
  2. Delete the existing device group.
  3. Reset Device Trust. Choose Generate New Self-Signed Authority.
  4. REBOOT THE VE!!!!!!
  5. Device Trust>Peer list. Establish peering. (It is able to see peer no problem.)
  6. Create device groups. "test-sync-failover". Put both devices in "includes". and check Network Failover.
  7. Confirm both devices are in the Device List area.
  8. Overview>(click self device)>choose "Sync Device to Group">Choose "Overwrite Configuration">Sync
  • Sadorect_151355's avatar
    Sadorect_151355
    Icon for Nimbostratus rankNimbostratus
    Sep 19, 2014
    Excellent fix. Worked like magic.
  • fubarSUSHI's avatar
    fubarSUSHI
    Icon for Altocumulus rankAltocumulus
    Sep 19, 2014
    Good to hear! =)
  • Azaan_176747's avatar
    Azaan_176747
    Icon for Nimbostratus rankNimbostratus
    Nov 10, 2014
    I too have same problem. But I am not being able to bring them up to sync mode... Its still getting in disconnected mode. Any idea..?
  • rouanon_150376's avatar
    rouanon_150376
    Icon for Nimbostratus rankNimbostratus
    Oct 13, 2015
    Thanks, this worked for me. I'm not sure why but I bump into this problem almost everytime I create a cluster...
  • Doug_123818's avatar
    Doug_123818
    Icon for Nimbostratus rankNimbostratus
    Nov 06, 2015
    Worked for me too. And the same as rouanon it is a fight every time I set these up in an HA pair. Now I just call TAC and let them do it.
  • satish_txt_2254's avatar
    satish_txt_2254
    Icon for Cirrus rankCirrus
    Feb 07, 2018

    This is perfect solution! it works for me, but i am curious what was the problem behind this?

     

  • zoomlmk's avatar
    zoomlmk
    Icon for Nimbostratus rankNimbostratus
    Apr 22, 2022

    You are a god amongst men. Saved my hide with your steps to resurrect a HA pair. Thank you!