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Allanwynn_16283's avatar
Allanwynn_16283
Icon for Nimbostratus rankNimbostratus
Mar 20, 2015

Cannot login to Avaya wanx using f5 apm network access

Hi we are facing some issues related to APM network access, we cannot login to our avaya wanx ip phone communicator using network access, but we can ping the call server we are using, but still no luck on login. Is there something we need to adjust on APM network access setup?

 

  • he_qiang_137361's avatar
    he_qiang_137361
    Historic F5 Account

    Typically, for the VOIP traffic, SNAT should be disabled under network access setting, moreover, you need to config the route on AVAYA to route the traffic back to BIGIP. No other additional requirement for the common set up.

     

  • Actually, using the ip given by the IP pool, without SNAT enabled, I can ping AVAYA calls servers, so basically I think there is a route on AVAYA going to the IP pool. Will serverssl enable on the virtual server configured, affects this issue?

     

  • Actually, using the ip given by the IP pool, without SNAT enabled, I can ping AVAYA calls servers, so basically I think there is a route on AVAYA going to the IP pool. Will serverssl enable on the virtual server configured, affects this issue?

     

  • Did you ever figure this out? I am trying to get our SSL VPN to login to the Avaya OneX Communicator but fails. It works on our firepass though, which is weird.

     

    • boneyard's avatar
      boneyard
      Icon for MVP rankMVP

      have a tried a network capture to see if traffic goes to the right location and returns fine?

       

  • dears

    i face the same issue

    Ping is reachable 

    Logs on the FW is fine

    But the application is not working