Forum Discussion
NimbostratusBlock Client MAIL MAC with APM
I'm having trouble releasing MAIL Mac app to connect to my Exchange using the APM. Have specific rules applied through AD groups, and I'm using the event "Client OS". As print below, I'm all connections originated as "MacOS" and yet I'm being blocked by the "failback" rule.
I noticed that logs the information I'm getting in the log is "Client Info = unknown" Under the rule of logs.
Sep 24 16:50:41 bigipve debug tmm[27035]: 01490000:7: Releasing request POST /EWS/Exchange.asmx Sep 24 16:50:41 bigipve notice tmm[27035]: 01490506:5: fd3bfe6f: Received User-Agent header: Mac%20OS%20X%2f10.9.5%20(13F34)%3b%20ExchangeWebServices%2f4.0%20(193)%3b%20Mail%2f7.3%20(1878.6). Sep 24 16:50:41 bigipve notice tmm[27035]: 01490544:5: fd3bfe6f: Received client info - Type: unknown Version: 0 Platform: unknown CPU: unknown UI Mode: Full Javascript Support: 0 ActiveX Support: 0 Plugin Support: 0 Sep 24 16:50:41 bigipve notice tmm[27035]: 01490500:5: fd3bfe6f: New session from client IP 10.178.175.1 (ST=/CC=/C=) at VIP 10.57.20.227 Listener /Common/exchange_2010.app/exchange_2010_combined_https (Reputation=Unknown)
1 Reply
Arnaud_LemaireEmployee
Client OS agent in VPE is using info from the user-agent header. there is not so much we can do except modifying your header to be correctly matched, or adding some more condition in the vpe, but that should be supported by default if you did not tamper this header. i would subject to open a case.
http://support.f5.com/kb/en-us/solutions/public/15000/300/sol15332.html?sr=40603114
http://support.f5.com/kb/en-us/products/big-ip_apm/manuals/product/apm-visual-policy-editor-11-5-0/3.htmlunique_1326974783
