Forum Discussion
THE_BLUE
Cirrostratus
CirrostratusBIGIP SHOW INOPERATIVE
i tried to upgrade my bigip from v 15.x.x to 16.x.x and i face an issue which is showing in cli BIGIP:INOPERATIVE and in GUI starting web server , and this take more than one day..
also in cli it show:
load_config_files[10064]: "/usr/bin/tmsh -n -g -a load sys config partitions all base " - failed. -- Error: failed to reset strict operations; disconnecting from mcpd. Will reconnect on next command.
so how i can go back to v 15 , i have the backup file saved locally. what should i do to stop the reboot and go back to the previous configration ?
thank you all.. it's solved:
systemctl stop overdog.
bigstart restart.
systemctl start overdog.
- Aswin_mk
Cumulonimbus
You create a support case on MyF5 (my.f5.com). To provide you with the best possible service, F5 requests that you provide the following:
Serial number or registration key for your product
Specific information about your issue, depending on your product
Priority-level for your case
If your device have support, then you will able to raise a case. Select bigip
- Aswin_mk
Hello THE_BLUE
Please use below link to downgrade , I hope your 15.x is still in inactive volume
https://my.f5.com/manage/s/article/K14568
Br
Aswin
THE_BLUEyes the old image is there and installed but i could not rember in which HD , i have run tmsh show sys software but it does not show result.
- Aswin_mk
Hi
i hope you will be able to find the HD in GUI. when install you can select 15.x in available image and select a volume and install. Update or upgrade a standalone BIG-IP system using the Configuration utility | BIG-IP update and upgrade guide
- THE_BLUE
i can not access the GUI it show starting web server and keep loading.
- Aswin_mk
Could you please try to restart httpd service (gui) and try to access GUI
Command via cli - bigstart restart httpd
Use the command to see the installed volume -tmsh show sys software status
Use this link for upgrade via cli- https://my.f5.com/manage/s/article/K60339442
- THE_BLUE
i have restarted and it show OK , when i run tmsh show sys software status it show nothing , i noticed all comand of tmsh does not show result where other command working fine
- Aswin_mk
Usually it will work after this and command will also run.
I suggest to raise F5 support request and work with them , without more logs and seeing status it's very hard to suggest you more steps . Do you have F5 support access?
- THE_BLUE
NO , i tried to raise case from portal but it show negix product only
- MoFaz
Moderator
Hi THE_BLUE ,
Let me help you out with creating a case from the portal. I'll private message you on the side for your email address you use to log a case and the serial number. The reason you're seeing only NGINX is the serial number of the F5 device isn't associated to your email address. Look out for my PM.
Cheers,
Mo.
- THE_BLUE
thank you all.. it's solved:
systemctl stop overdog.
bigstart restart.
systemctl start overdog.
