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jparri's avatar
jparri
Icon for Nimbostratus rankNimbostratus
Apr 18, 2022

big-iq stuck running evaluation task

we an Big-IQ evaluation task that is now stuck in running status and we need to delete. Is there a daemon we could restart to clean this, without a reboot? We put in a ticket to F5, but only found po...
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  • Sebastiansierra's avatar
    Sebastiansierra
    Apr 18, 2022

     

    Hi,

    Could you try to run this command:

    bigstart restart restjavad

    This may change the status to FAILED and allow the deletion.
    If not, you could try restarting all daemon with the command:

    bigstart restart.

    Hope it´s work.

Sebastiansierra's avatar
Sebastiansierra
Icon for MVP rankMVP
Apr 18, 2022

 

Hi,

Could you try to run this command:

bigstart restart restjavad

This may change the status to FAILED and allow the deletion.
If not, you could try restarting all daemon with the command:

bigstart restart.

Hope it´s work.

  • jparri's avatar
    jparri
    Icon for Nimbostratus rankNimbostratus
    Apr 18, 2022

    thank for the response Sebastiansierra. I will try to restart restjavad first. IS it safe to do that during day with limited interuption or wait during maintenance window?

  • jparri's avatar
    jparri
    Icon for Nimbostratus rankNimbostratus
    Apr 18, 2022

    that worked thank you.