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hotrod_127503's avatar
hotrod_127503
Icon for Nimbostratus rankNimbostratus
Jan 04, 2005

Best Practice for Sync Between Primary and Failover

I am writing an auto-registration service that will allow machines to add themselves to the Load Balancer. Due to the transactional nature of this process, I am never quite sure when everyone is regi...
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iControl
Joe_Pruitt's avatar
Joe_Pruitt
Jan 15, 2009
This looks like it's going to have to be a question from Product Support. The iControl Portal is running under FastCGI and it looks like the idle timeout that is configured for it is too small. FastCGI will monitor it's processes and kill them off if the run past the idle_timeout. I cannot recommend making system changes officially as they will likely get overwritten next time you upgrade. It's best to get this into the support queue to get it checked out by PD.

 

 

With that being said, you can try to tweak the idle timeout to test it yourself in the meantime by looking in the /etc/httpd/conf/httpd.conf file and look for the iControlPortal.cgi entry under the factcgi-settings. The -idle-timeout is currently set to 300. You could try increment it and see what happens.

 

 

Let us know how it goes.

 

 

-Joe