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ghost-rider_124's avatar
ghost-rider_124
Icon for Nimbostratus rankNimbostratus
May 03, 2015

Automatic Policy Building and Support ID

Hello Expert   I enabled automatic policy building with basic mode and when policy was stable, I disabled the automatic policy building.   Now users are getting some support ID and block page ...
ASM Advanced WAF
deployment
security
ghost-rider_124's avatar
ghost-rider_124
Icon for Nimbostratus rankNimbostratus
May 04, 2015

Hi Nathan

 

1- That's one option means I can again enable automatic learning for few more days? The previous learning will be there? Also users will not be blocked because again ASM is in learning mode?

 

nathe's avatar
nathe
Icon for Cirrocumulus rankCirrocumulus
May 04, 2015
I meant you can check the requests logs to see what was blocked. I probably wouldn't re-enable policy builder but add the Learn action to violation. Is your policy Transparent mode or Blocking mode?