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Forum Discussion

ghost-rider_124's avatar
ghost-rider_124
Icon for Nimbostratus rankNimbostratus
Nov 26, 2015

Attack Signature Update Error

Hello Expert   I am trying to update attack signatures in ASM and getting error.   Service contract cannot be verified (Cannot handle state FAULT_RETURNED). Please re-license your installation ...
ASM Advanced WAF
BIG-IP
security
nathe's avatar
nathe
Icon for Cirrocumulus rankCirrocumulus
Nov 28, 2015

I've not seen that error before to be honest. Re-activating the license is OK to do, in a maintenance window though. In fact it's the recommended step if you are planning to do an upgrade. It will restart services, hence the maintenance window, but that's all. Do it on the passive one first, once happy, failover and re-activate the new passive one.

 

N