Hi ASM was blocking an ip address because it was listed on Brightcloud's database. It has since been removed however it still remains in the database on the F5 & obviously ASM is still blocking. Does anyone know of a way to remove it apart from listing it as an exception which is ill advised in case the ip address gets listed again Thanks Pat

Hi In addition, I believe it takes some time for changes made in brightcloud to be propagated. Manually whitelist the IP as Piotrek suggested and poll the new IP intelligence db record later. HTH

Forum Discussion

Patrick_Doonan_

Nimbostratus

Jan 31, 2017

ASM Valid ip still in IP Intelligence database after removal from Brightcloud

Hi ASM was blocking an ip address because it was listed on Brightcloud's database. It has since been removed however it still remains in the database on the F5 & obviously ASM is still blocking. Does anyone know of a way to remove it apart from listing it as an exception which is ill advised in case the ip address gets listed again Thanks Pat

application delivery

ASM Advanced WAF

1 Reply

eben
Nimbostratus
Feb 27, 2018
Hi

In addition, I believe it takes some time for changes made in brightcloud to be propagated. Manually whitelist the IP as Piotrek suggested and poll the new IP intelligence db record later.

HTH