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Forum Discussion

Nigel_Oake's avatar
Nigel_Oake
Icon for Nimbostratus rankNimbostratus
May 20, 2020

ASM Live Update failing for Server Technologies

We have recently upgraded to version 14.1.2.3. When we first attempted to update the "Live Updates" they all failed because our Device ran out of space in /var. After clearing some space in /var we...
ASM Advanced WAF
security
Nigel_Oake's avatar
Nigel_Oake
Icon for Nimbostratus rankNimbostratus
Jul 16, 2020

Thanks Ivan.

 

Just to update, we have upgraded to 14.1.2.6 and this hasn't fix our issue.

 

I did notice that although the issue is similar to what is described in https://support.f5.com/csp/article/K25037027, we are seeing a different error code:

 

Error: Live Update file could not be loaded

2020-07-16 11:09:59 ERROR Update:256 - 

java.lang.Exception: Live Update file could not be loaded

 

boneyard's avatar
boneyard
Icon for MVP rankMVP
Apr 30, 2021

had that same error code (256), but the work around from https://support.f5.com/csp/article/K25037027 did work for me.