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Forum Discussion

Nigel_Oake's avatar
Nigel_Oake
Icon for Nimbostratus rankNimbostratus
May 20, 2020

ASM Live Update failing for Server Technologies

We have recently upgraded to version 14.1.2.3. When we first attempted to update the "Live Updates" they all failed because our Device ran out of space in /var. After clearing some space in /var we...
ASM Advanced WAF
security
Nigel_Oake's avatar
Nigel_Oake
Icon for Nimbostratus rankNimbostratus
Jun 12, 2020

It was 12.1.4.1.

 

  • Ivan_Chernenkii's avatar
    Ivan_Chernenkii
    Icon for Employee rankEmployee
    Jun 12, 2020

    Hello Nigel,

     

    I looked at you original post more detailed. As you mentioned, "We tried to install the previous update ServerTechnologies_20180214_141357.im and this failed with error message "Error installing installation ff80808171c349900172322e13dc005f: Live Update file could not be loaded"."

    So, this issue looks totally the same as issue described in https://support.f5.com/csp/article/K25037027.

    Did you try to execute workaround from that article?

    or you can upgrade to 14.1.2.4 and this issue should go away.

     

    Thanks, Ivan