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Forum Discussion

Nigel_Oake's avatar
Nigel_Oake
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May 20, 2020

ASM Live Update failing for Server Technologies

We have recently upgraded to version 14.1.2.3. When we first attempted to update the "Live Updates" they all failed because our Device ran out of space in /var. After clearing some space in /var we...
ASM Advanced WAF
security
Nigel_Oake's avatar
Nigel_Oake
Icon for Nimbostratus rankNimbostratus
Jun 11, 2020

Just to follow on from this. I found the following exception in /var/log/tomcat/liveupdate.log 

  

2020-06-11 11:45:22 ERROR Transaction:52 - 

java.lang.Exception: Could not add installation, an installation with status stage exists and references this update file 

 

Any suggestions on how to clear the status so I can update the file again?