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kohli9harjeev's avatar
kohli9harjeev
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Jan 30, 2016

ASM Config not Syncing

Hi All,   Greetings!!   I have a very a wierd issue going after I upgraded the vCMP host and Guest from 11.6HF5 to 11.6HF6 in which Guest are provosioned with LTM,APM,ASM,AAM If I am doing anyt...
application delivery
ASM Advanced WAF
Hannes_Rapp's avatar
Hannes_Rapp
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Jan 31, 2016

Perhaps it would be the best option to open a support case here. It could be a generic sync-status problem which may or may not be related to ASM module.

A quick check-list:

  1. Ensure ASM Sync is still enabled for your Device Group: 
    https://support.f5.com/kb/en-us/products/big-ip_asm/manuals/product/asm-implementations-11-1-0/4.html
    - Search for "Enabling ASM synchronization on a device group" (no impact)
  2. As an additional problem, are you also unable to export policies (as xml or plc)? If yes, it could be a common post-hotfix internal DB problem, and a hard reboot on both units may suffice to resolve the problem. (cluster failover impact, should be done outside peak hours)
  3. If none of the above help you, reset ASM MySQL DB to default on the standby unit, re-enable the ASM sync, and try to synchronize from active to standby unit (an initial full sync may take 15 minutes, depending on how many policies you have). Ref: 
    https://support.f5.com/kb/en-us/solutions/public/6000/900/sol6992
    (no impact when resetting DB on standby unit, but initial sync thereafter may increase appliance load significantly)