Forum Discussion

Cleo1's avatar
Cleo1
Icon for Altostratus rankAltostratus
Oct 03, 2019

Array Status: Degraded

Hi,

 

We have F5 Big-IP APM devices with version 14.1.2.1 in active/standby pair. To be clear; we have upgraded both devices as it is stable according to F5 TAC, but at the time we upgraded standby device we got an error as Array Status: Degraded. When we checked, we found that MD 1.1 and MD1.2 were not assigned to Array(Disk). We crossed checked with active device and there we found out both were assigned to Array. On standby device we got an option to add array to disk, but we are not sure whether it will work or not. Kindly suggest what should be done

 

Thanks in advance!!!

application delivery
BIG-IP Access Policy Manager (APM)
security
TMSH
  • Greasy_Pretzel's avatar
    Greasy_Pretzel
    Ret. Employee
    Oct 09, 2019

    Have a read of article https://support.f5.com/csp/article/K12756

     

    Please make sure you understand the steps before performing them. Recommend to get a MW for the activity. Also recommend opening a proactive case - K16022: Opening a proactive service request with F5 Technical Support

    https://support.f5.com/csp/article/K16022

     

    If no positive outcomes, then call support referring the proactive case you opened earlier.