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Forum Discussion

sinu_121261's avatar
sinu_121261
Icon for Nimbostratus rankNimbostratus
Jan 17, 2014

Application timeout.

Hello,   We have an application its using for bi. while generating huge report through the LB vip we are facing timeout. hence we increased timeout value but still facing the issue. When we pointi...
Bhanu_9561's avatar
Bhanu_9561
Icon for Cirrus rankCirrus
Jan 27, 2014

Create a new tcp profile and set the idle timeout to a value greater than 300. This depends on how long a report takes to be load. If the report takes 10 - 15 minutes to load, you can set the timeout to 900 seconds and see if that helps.

 

Also did you get a chance to capture traffic and see if the F5 is sending RST packets? This will confirm that the idle timeout has been reached and the connection is being torn by the BIG-IP.