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Forum Discussion

CANANOZDOGANASLAN's avatar
CANANOZDOGANASLAN
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Sep 13, 2024

Application drop down menus does not work behind F5 APM Portal Access

Hi, I have configured an application behind APM with portal access. When users reaching applicationon portal they can not see drop down menus on application. When I inspect network, there is no erro...
application delivery
CANANOZDOGANASLAN's avatar
CANANOZDOGANASLAN
Icon for Altostratus rankAltostratus
Sep 27, 2024

Hi, I checked that the backend server is functioning properly and added all the URLs, but it still wasn't working. However, I noticed that it works on the portal for some customers. Therefore, I believe the issue might be related to that client’s environment, possibly due to other devices (FWs, or NACs) blocking the user.

Aswin_mk's avatar
Aswin_mk
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Sep 29, 2024

When you observe the issue. Is it working before?I have observed so many apm issues in 17.x version. Hope the issue not observed after an upgrade 

Br

Aswin 

  • CANANOZDOGANASLAN's avatar
    CANANOZDOGANASLAN
    Icon for Altostratus rankAltostratus
    Sep 30, 2024

    Hi,

    We’ve configured the application using portal access with a new setup, so the issue isn’t due to an upgrade. I appreciate your insights; however, the devices are currently running on the 16.x version.