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Forum Discussion

CANANOZDOGANASLAN's avatar
CANANOZDOGANASLAN
Icon for Altostratus rankAltostratus
Sep 13, 2024

Application drop down menus does not work behind F5 APM Portal Access

Hi, I have configured an application behind APM with portal access. When users reaching applicationon portal they can not see drop down menus on application. When I inspect network, there is no erro...
application delivery
zamroni777's avatar
zamroni777
Icon for MVP rankMVP
Sep 16, 2024

there are many probable root cause for that problem.

use browser's developer tool to see the details related http transactions.
i suggest you invite the app developer team to help to find the root cause of failed http transaction and to decide the proper apm config.

  • CANANOZDOGANASLAN's avatar
    CANANOZDOGANASLAN
    Icon for Altostratus rankAltostratus
    Sep 27, 2024

    Hi, thank you for your reply. Our apm config is proper and ı realized that it is working on some clients. herefore, I believe the issue might be related to that client’s environment, possibly due to other devices (FWs, or NACs) blocking the user.