Forum Discussion
CANANOZDOGANASLAN
Altostratus
AltostratusApplication drop down menus does not work behind F5 APM Portal Access
Hi, I have configured an application behind APM with portal access. When users reaching applicationon portal they can not see drop down menus on application. When I inspect network, there is no erro...
Hey,
I don't know the issue exactly but check the following:
- validate that the backend server works well with all functions and validate you can see the drop down list.
- make sure that you have added all applications urls inside the portal access resource , such as:
/app/*
/*
try to add all needed resources "urls" inside the resource items in the portal access resource
-Put the Portal Access ACL in the TOP of all ACLs.
-- After creating Portal Access resource >>> Bigip APM system Create a ACL automatically , so make sure to put this ACL in the TOP of ACLs.
CANANOZDOGANASLANHi, I checked that the backend server is functioning properly and added all the URLs, but it still wasn't working. However, I noticed that it works on the portal for some customers. Therefore, I believe the issue might be related to that client’s environment, possibly due to other devices (FWs, or NACs) blocking the user.
- Aswin_mk
Cumulonimbus
When you observe the issue. Is it working before?I have observed so many apm issues in 17.x version. Hope the issue not observed after an upgrade
Br
Aswin
- CANANOZDOGANASLAN
Hi,
We’ve configured the application using portal access with a new setup, so the issue isn’t due to an upgrade. I appreciate your insights; however, the devices are currently running on the 16.x version.
