Forum Discussion

MMarco_77's avatar
MMarco_77
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Apr 17, 2023

APM start two session for Office App

Hi, after integrating F5 with Azure Active Directory (Azure AD) for Sharepoint authentication, I noticed that all content is opened correctly; Word, Wxcel, Powerpoint files are opened correctly in o...
application delivery
security
Juergen_Mang's avatar
Juergen_Mang
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You should enable persistent cookies for this apm profile, if not already done.

MMarco_77's avatar
MMarco_77
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Apr 18, 2023

Hi Jurgen,
do you mean this persistence? in fact it is not selected.
I don't know if it can be decisive, because the call made from excel comes without cookies (after all, it's not a browser that makes the call) and therefore it is recognized as a new session and not a subsession of the one made via browser .

It is true that reading the K15387( https://my.f5.com/manage/s/article/K15387)  indicates that

For some deployments of the BIG-IP APM system, as with Microsoft SharePoint, cookie persistence may be required

 I do a test...
Thanks for now

/MM

  • MMarco_77's avatar
    MMarco_77
    Icon for Cirrus rankCirrus
    Apr 18, 2023

    Hi Jurgen,

    as I thought, it doesn't work.

    The call is made from application excel/word/ppt and not from the browser (from log I see that create a header), therefore it appears without MRH cookies and is recognized as a new session:

     Many thanks

    /MM

    • ShakeelRashid's avatar
      ShakeelRashid
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      Sep 25, 2023

      Hello Marco,

       

      Did you ever find a solution for this?

      • MMarco_77's avatar
        MMarco_77
        Icon for Cirrus rankCirrus
        Sep 25, 2023

        Yes, if I remember correctly...after much tshoot I discovered that when opening files such as word,Excel ... they were passed from another VS where apm was enabled and when files were selected in the native app a GET was sent directly from the app and not from the client and/or browser. This was the reason why two sessions were displayed. By removing apm from this VS everything works correctly
        If you need more information, I will try to reconstruct better how I solved it

        /MM