Forum Discussion
APM RDS connection black screening on connection
I currently have an issue with APM and RDS Presentation. When Windows 8.1 clients connect to the Remote Desktop servers via the APM presentation they black screen but the desktop loads in the background. Although if you bring up task manager and go back to the desktop and hover the mouse over the Java icon you can see a preview of the desktop (no blackscreen)
This does not happen however when the RDP object is not configured to use full screen, if i set a custom screen size the clients are able to connect without any problems.
Is this a known/unknown bug or is this particular to my implementation?
Any solutions greatly appreciated.
11.6 hf3
4 Replies
- Mr_H_29744
Nimbostratus
This also works fine with % of screen configured, except 100 % - Mr_H_29744
Nimbostratus
This appears to be related to windows 8.1 clients using the Java client for the RDP Application object.
- Mr_H_29744
Nimbostratus
This appears to be related to windows 8.1 clients using the Java client for the RDP Application object.
- TedSmith_143757
Nimbostratus
Hi Mr H, we have this problem with our windows 10 clients at the moment, I wondered if you ever got to the bottom of it?
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