Forum Discussion
APM RDP Access not working - I'm sure I'm missing something!
- Jun 25, 2022
Thanks for the update PSFletchTheTek . I haven't encountered that scenario myself. I did a quick search of the forums and didn't see anything either. If that is managed by another team in your org, maybe they can do some tracing for you?
Yeah someone is looking at it now!
I think its contents inspection getting in the way.
Did you figure this out? We have the exact issue, over a hundred users (all on the same company issued laptops) work fine, where as 3 do not work with same error as above.
In the APM logs we do not see the entry "Starting RDP 'Desktop' from resource " like we do with working users so it has to be th elocal machine and traffic not actually reaching F5.. but what ont he local machine? I should mention these users sit in the same office, so same wifi/firewall/public Ip etc.
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