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Dave_Nulty's avatar
Dave_Nulty
Icon for Altocumulus rankAltocumulus
Mar 16, 2020

APM Portal Access

Hi

 

all the portal access links that have been set up on our APM set up have stopped working. The pages no longer load and render, some users get a connecton timed out error. Nothing has changed on the configuration and it has previously worked fine.

 

Any ideas on how I can troubleshoot this?

 

Many thanks

Dave

AFM
application delivery
  • Dave_Nulty's avatar
    Dave_Nulty
    Icon for Altocumulus rankAltocumulus
    Mar 16, 2020

    Yes, logging in is fine. Everyone can get to the landing page. It's after that, when clicking the Portal access links, the page doesn't load. it will launch the tab in the browser but that's it, it never loads. All other resources eg web links, app tunnels, full tunnel etc all work fine. It's anything that requires proxy from what I can work out.

     

    Thanks

     

  • Mayur_Sutare's avatar
    Mayur_Sutare
    Icon for MVP rankMVP
    Mar 17, 2020

    Can you please verify f5 webtop configuration ? Also please confirm if affected clients are windows 10?

     

    Mayur

  • Dave_Nulty's avatar
    Dave_Nulty
    Icon for Altocumulus rankAltocumulus
    Mar 17, 2020

    It's diskspace issue, our logs are filling up and this is causing the issue. Thanks for your help.