Forum Discussion

Gill_32697's avatar
Gill_32697
Icon for Nimbostratus rankNimbostratus
Mar 09, 2015

APM Basic Customization Logo not showing on mobile devices

OS 11.6 (1.0.4) iApp vmware_view1.2.0. APM Basic Customization Logo not showing on mobile devices. Works fine on Laptops and PC's.

 

  • amolari's avatar
    amolari
    Icon for Cirrostratus rankCirrostratus
    Mar 10, 2015
    from which device are you testing? There is an open issue with Android/Firefox.. not being recognized as "mobile". A RFE is open.
  • TobiasWulff_930's avatar
    TobiasWulff_930
    Icon for Nimbostratus rankNimbostratus
    Dec 04, 2016

    Hi, did you sort it out? I got the same problem. It's not the mobile device as such, when I mark "show as desktop version" everything looks ok.

     

  • Rick_199205's avatar
    Rick_199205
    Icon for Nimbostratus rankNimbostratus
    Dec 04, 2016

    APM customization for Desktop and Mobile are different in F5 APM; ie they are two customizations needed to get the full flavor(Desktop & Mobile) of any change done in APM Follow the below process flow for mobile devices : Access Policy ›› Customization : General -> Form Factor: Full/Mobile Browser -> Branding -> Customization Settings -> Access Profiles -> [your_access_profile_name] -> Common -> Page Header Settings -> Header left image (Mobile Devices size)

     

    the solution was discussed by Alexey in : https://devcentral.f5.com/questions/change-logo-from-mobile-headers and it works like a magic !

     

    • Marcin_'s avatar
      Marcin_
      Icon for Nimbostratus rankNimbostratus
      Aug 26, 2024

      Hello,

      I have the same issue on my F5 APM but link with solusion from above is not accessible anyomore, could  someone explain how to solve the issue ?

      Thanks in advance,