Mar 27, 2026 - For details about updated CVE-2025-53521 (BIG-IP APM vulnerability), refer to K000156741.

Forum Discussion

Ahcene's avatar
Ahcene
Icon for Nimbostratus rankNimbostratus
Apr 20, 2026

Adding my Product and support to bigF5 account

Hello , 

I am requesting assistance to register an F5 device that was purchased through an authorized third‑party reseller. Please link this product and its support entitlement to my F5 account so that I can access its support status and manage it directly ?

when i try to open case i just get the "NGINX Products" 

Do you have any idea ?

 

Thank you.

 

1 Reply

  • Hello Ahcene​ 

    Thanks for posting your question. Account maintenance is handled through our support team, when you are logged into your MyF5 account there is an option for chat or you can call the support line directly. Here is the link to our support numbers depending where you are located.

    -Melissa