For more information regarding the security incident at F5, the actions we are taking to address it, and our ongoing efforts to protect our customers, click here.

Forum Discussion

aliakbargholami's avatar
aliakbargholami
Icon for Nimbostratus rankNimbostratus
Mar 10, 2015

Activating Big IP virtual trial edition without need to connect to internet

Dears would you please guide me to activate my virtual trial Big IP without needing to connect to internet . I already got a registration key of F5 site but while i want to send the dossier to F5 site i get "Service Error 6000". Is there any other way to offline activate Big IP?

your sincerely
ASM Advanced WAF
management
security
TMOS
TMSH

6 Replies

  • Eric_St__John's avatar
    Eric_St__John
    Icon for Employee rankEmployee
    Mar 10, 2015

    What is Service Error 6000? It should provide a more descript error along with the error code. It could be a number of things, such as you are attempting to use a Trial key on a non-trial VE.

     

    You should be able to activate the VE the way you are attempting to, there is some other issue which the additional text in the error will tell you.

     

  • Hamish's avatar
    Hamish
    Icon for Cirrocumulus rankCirrocumulus
    Mar 11, 2015

    Yes. Generate a dossier from the device with the new license key. It doesn't need access to the internet (You can use command line, or browser interface).

     

    Then access the F5 license site from somewhere else, and upload the dossier manually... Upload can be file copy, copy&paste, manual typing ( :) )

     

    The resulting license file (Text) can then simply be put on the device and away you go...

     

    H

     

  • StephanManthey's avatar
    StephanManthey
    Icon for Nacreous rankNacreous
    Mar 16, 2015

    Hi Ali,

     

    do you have authorized F5 system integrators in your region?

     

    These guys should be able to provide information about potential export restrictions.

     

    As far as I understand, you try to license the v11.3 Trial Version of BIG-IP VE, right?

     

    Thanks, Stephan

     

  • Hamish's avatar
    Hamish
    Icon for Cirrocumulus rankCirrocumulus
    May 25, 2018

    As before from the 11th March 2015. Generate a dossier and do the license separately. The device itself shouldn't need internet access. But you will need it somwhere to take the dossier and upload it to get the license file (Even if you have to use sneaker net to transfer)

     

  • StephanManthey's avatar
    StephanManthey
    Icon for Nacreous rankNacreous
    Jul 06, 2018

    The answer might not exactly match your initial question. It´s more related to the ability for offline licensing. This can be done now with the BIG-IQ License Manager. Your BIG-IP license keys will be registered on the BIG-IQ (includes the well-known dossier generation/upload/license generation/import procedure). But from know you can assign and revoke licenses to BIG-IP units locally without connecting to the internet. You may also want to check F5s solution for "closed cirquit networks" (aka CCN). Please see Ask F5 K7752 and the "F5 CCN Program" for details. Cheers, Stephan