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Simon_Waters_13's avatar
Simon_Waters_13
Icon for Cirrostratus rankCirrostratus
Apr 06, 2017

Access Profile not updating as expected

Have 12.1.2 with some engineering fixes for HTTP/2 and security, on lab and on 3600 in active/standby pair.

 

Deploying updated Access Profile last night and this morning (to DR), after applying the new profile to the relevant virtual servers the old profile is seen on the virtual servers.

 

On the HA pair I failed over to standby, saw same issue, failed back, and this seemed to clear the issue (when it also cleared some existing sessions).

 

On the virtual F5 switching to "Offline", and back to "Online" cleared the issue.

 

Looks like some sort of APM bug, but it was difficult to characterize other than import AP, modify AP for local instance, apply to VS, get old AP. Didn't see anything obvious in the logs, other than it would log me out after login to the protected virtual servers saying that I was using the old profile, when I should be using the new profile.

 

I am using multi-domain here.

 

  • Josiah_39459's avatar
    Josiah_39459
    Historic F5 Account

    Simon--

     

    If you are able to reproduce the issue. Please do not hesitate to create a support case with the reproduction steps and we will try to get a bug ID assigned. Thanks!

     

  • Thanks Josh, I will as soon as we touch them again. We didn't note this on the lab kit, but then perhaps our lab kit was rebooted overnight or similar at the relevant point.