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SunT_163728's avatar
SunT_163728
Icon for Nimbostratus rankNimbostratus
Oct 28, 2014

about BIG-IP License ...

Because My BIG-IP VE is crashed now, so I create new BIG-IP VE. When I activate the license, the server show the message -

 

Unable to grant license key: Error 51092, This license has already been activated on a different unit. Please contact technical support for assistance

 

How can I solved it?

 

Thank you!

 

Sun

 

2 Replies

  • Hi,

     

    You have to contact the technical support to do a RMA on your license.

     

    A license is binded to your machine (hardware or virtual) so you can't attach it to another appliance without contacting the support.

     

  • kunjan's avatar
    kunjan
    Icon for Nimbostratus rankNimbostratus

    You have to contact F5 support to move the license.