service provider
355 TopicsThe Drive Towards NFV: Creating Technologies to Meet Demand
It is interesting to see what is happening in the petroleum industry over time. I won’t get into the political and social aspects of the industry or this will become a 200 page dissertation. What is interesting to me is how the petroleum industry has developed new technologies and uses these technologies in creative ways to gain more value from the resources that are available. Drilling has gone from the simple act of poking a hole in the ground using a tool, to the use of drilling fluids, ‘mud’, to optimize the drilling performance for specific situations, non-vertical directional drilling, where they can actually drill horizontally, and the use of fluids and gases to maximize the extraction of resources through a process called ‘fracking’. What the petroleum industry has done is looked for and created technologies to extract further value from known resources that would not have been available with the tools that were available to them. We see a similar evolution of the technologies used and value extracted by the communications service providers (CSPs). Looking back, CSPs usually delivered a single service such as voice over a dedicated physical infrastructure. Then, it became important to deliver data services and they added a parallel infrastructure to deliver the video content. As costs started to become prohibitive to continue to support parallel content delivery models, the CSPs started looking for ways to use the physical infrastructure as the foundation and use other technologies to drive both voice and data to the customer. Frame relay (FR) and asynchronous transfer mode (ATM) technologies were created to allow for the separation of the traffic at a layer 2 (network) perspective. The CSP is extracting more value from their physical infrastructure by delivering multiple services over it. Then, the Internet came and things changed again. Customers wanted their Internet access in addition to the voice and video services that they currently received. The CSPs evolved, yet again, and started looking at layer 3 (IP) differentiation and laid this technology on their existing FR and ATM networks. Today, mobile and fixed service providers are discovering that managing the network at the layer 3 level is no longer enough to deliver services to their customers, differentiate their offerings, and most importantly, support the revenue cost model as they continue to build and evolve their networks to new models such as 4G LTE wireless and customer usage patterns change. Voice services are not growing while data services are increasing at an explosive rate. Also, the CSPs are finding that much of their legacy revenue streams are being diverted to over-the-top providers that deliver content from the Internet and do not deliver any revenue or value to the CSP. There is Value in that Content The CSPs are moving up the OSI network stack and looking to find value in the layer 4 through 7 content and delivering services that enhance specific types of content and allow subscribers gain additional value through value added services (VAS) that can be targeted towards the subscribers and the content. This means that new technologies such as content inspection and traffic steering are necessary to leverage this function. Unfortunately, there is a non-trivial cost for the capability for the CSP to deliver content and subscriber aware services. These services require significant memory and computing resources. To offset these costs as well as introduce a more flexible dynamic network infrastructure that is able to adapt to new services and evolving technologies, a consortium of CSPs have developed the Network Functions Virtualization (NFV) technology working group. As I mentioned in a previous blog, NFV is designed to virtualize network functions such as the MME, SBC, SGSN/GGSN, and DPI onto an open hardware infrastructure using commercial, off-the-shelf (COTS) hardware. In addition, VAS solutions can leverage this architecture to enhance the customer experience. By using COTS hardware and using virtual/software versions of these functions, the CSP gains a cost benefit and the network becomes more flexible and dynamic. It is also important to remember that one of the key components of the NFV standard is to deliver a mechanism to manage and orchestrate all of these virtualized elements while tying the network elements more closely to the business needs of the operator. Since the services are deployed in a flexible and dynamic way, it becomes possible to deliver a mechanism to orchestrate the addition or removal of resources and services based on network analytics and policies. This flexibility allows operators to add and remove services and adjust capacity as needed without the need for additional personnel and time for coordination. An agile infrastructure enables operators to roll-out new services quicker to meet the evolving market demands, and also remove services, which are not contributing to the company’s bottom line or delivering a measurable benefit to the customer quality of experience, with minimal impact the the infrastructure or investment. Technology to Extract Content and Value Operators need to consider the four key elements to making the necessary application defined network (ADN) successful in an NFV-based architecture: Virtualization, Abstraction, Programmability, and Orchestration. Virtualization provides the foundation for that flexible infrastructure which allows for the standardization of the hardware layer as well as being one of the key enablers for the dynamic service provisioning. Abstraction is a key element because operators need to be able to tie their network services up into the application and business services they are offering to their customers – enabling their processes and the necessarily orchestration. Programmability of the network elements and the NFV infrastructure ensures that the components being deployed can not only be customized and successfully integrated into the network ecosystem, but adapted as the business needs and technology changes. Orchestration is the last key element. Orchestration is where operators will get some of their largest savings by being able to introduce and remove services quicker and broader through automating the service enablement on their network. This enables operators to adjust quicker to the changing market needs while “doing more with less”. As these CSPs look to introduce NFV into their architectures, they need to consider these elements and look for vendors which can deliver these attributes. I will discuss each of these features in more detail in upcoming blog posts. We will look at how these features are necessary to deliver the NFV vision and what this means to the CSPs who are looking to leverage the technologies and architectures surrounding the drive towards NFV. Ultimately, CSPs want a NFV orchestration system enabling the network to add and remove service capacity, on-demand and without human intervention, as the traffic ebbs and flows to those services. This allows the operator to be able to reduce their overall service footprint by re-using infrastructure for different services based upon their needs. F5 is combining these attributes in innovative ways to deliver solutions that enable them to leverage the NFV design. Demo of F5 utilizing NFV technologies to deliver an agile network architecture: Dynamic Service Availability through VAS bursting163Views0likes0CommentsDNSSEC: Is Your Infrastructure Ready?
A few months ago, we teamed with Infoblox for a DNSSEC webinar. Jonathan George, F5 Product Marketing Manager, leads with myself and Cricket Liu of Infoblox as background noise. He’s a blast as always and certainly knows his DNS. So, learn how F5 enables you to deploy DNSSEC quickly and easily into an existing GSLB environment with BIG-IP Global Traffic Manager (GTM). BIG-IP GTM streamlines encryption key generation and distribution by dynamically signing DNS responses in real-time. Running time: 49:20 </p> <p>ps</p> <p>Resources:</p> <ul> <li><a href="http://www.f5.com/news-press-events/web-media/" _fcksavedurl="http://www.f5.com/news-press-events/web-media/">F5 Web Media</a></li> <li><a href="http://www.youtube.com/user/f5networksinc" _fcksavedurl="http://www.youtube.com/user/f5networksinc">F5 YouTube Channel</a></li> <li><a href="http://www.f5.com/products/big-ip/global-traffic-manager.html" _fcksavedurl="http://www.f5.com/products/big-ip/global-traffic-manager.html">BIG-IP GTM</a></li> <li><a href="http://www.f5.com/pdf/white-papers/dnssec-wp.pdf" _fcksavedurl="http://www.f5.com/pdf/white-papers/dnssec-wp.pdf">DNSSEC: The Antidote to DNS Cache Poisoning and Other DNS Attacks (whitepaper)</a> | <a href="http://devcentral.f5.com/s/weblogs/interviews/archive/2009/12/04/audio-tech-brief-dnssec-the-antidote-to-dns.aspx" _fcksavedurl="http://devcentral.f5.com/s/weblogs/interviews/archive/2009/12/04/audio-tech-brief-dnssec-the-antidote-to-dns.aspx">Audio</a></li> <li><a href="http://www.cricketondns.com" _fcksavedurl="http://www.cricketondns.com">Cricket on DNS</a></li> <li><a href="http://www.youtube.com/user/InfobloxInc" _fcksavedurl="http://www.youtube.com/user/InfobloxInc">Infoblox YouTube Channel</a></li> </ul> <p>Technorati Tags: <a href="http://devcentral.f5.com/s/weblogs/psilva/psilva/psilva/archive/2011/05/09/" _fcksavedurl="http://devcentral.f5.com/s/weblogs/psilva/psilva/psilva/archive/2011/05/09/">F5</a>, <a href="http://technorati.com/tags/webinar" _fcksavedurl="http://technorati.com/tags/webinar">webinar</a>, <a href="http://technorati.com/tags/Pete+Silva" _fcksavedurl="http://technorati.com/tags/Pete+Silva">Pete Silva</a>, <a href="http://technorati.com/tags/security" _fcksavedurl="http://technorati.com/tags/security">security</a>, <a href="http://technorati.com/tag/business" _fcksavedurl="http://technorati.com/tag/business">business</a>, <a href="http://technorati.com/tag/education" _fcksavedurl="http://technorati.com/tag/education">education</a>, <a href="http://technorati.com/tag/technology" _fcksavedurl="http://technorati.com/tag/technology">technology</a>, <a href="http://technorati.com/tags/internet" _fcksavedurl="http://technorati.com/tags/internet">internet, </a><a href="http://technorati.com/tags/big-ip" _fcksavedurl="http://technorati.com/tags/big-ip">big-ip</a>, <a href="http://technorati.com/tag/dnssec" _fcksavedurl="http://technorati.com/tag/dnssec">dnssec</a>, <a href="http://technorati.com/tags/infoblox" _fcksavedurl="http://technorati.com/tags/infoblox">infoblox</a> <a href="http://technorati.com/tags/dns" _fcksavedurl="http://technorati.com/tags/dns">dns</a></p> <table border="0" cellspacing="0" cellpadding="2" width="378"><tbody> <tr> <td valign="top" width="200">Connect with Peter: </td> <td valign="top" width="176">Connect with F5: </td> </tr> <tr> <td valign="top" width="200"><a href="http://www.linkedin.com/pub/peter-silva/0/412/77a" _fcksavedurl="http://www.linkedin.com/pub/peter-silva/0/412/77a"><img style="border-bottom: 0px; border-left: 0px; display: inline; border-top: 0px; border-right: 0px" title="o_linkedin[1]" border="0" alt="o_linkedin[1]" src="http://devcentral.f5.com/s/weblogs/images/devcentral_f5_com/weblogs/macvittie/1086440/o_linkedin.png" _fcksavedurl="http://devcentral.f5.com/s/weblogs/images/devcentral_f5_com/weblogs/macvittie/1086440/o_linkedin.png" width="24" height="24" /></a> <a href="http://devcentral.f5.com/s/weblogs/psilva/Rss.aspx" _fcksavedurl="http://devcentral.f5.com/s/weblogs/psilva/Rss.aspx"><img style="border-bottom: 0px; border-left: 0px; display: inline; border-top: 0px; border-right: 0px" title="o_rss[1]" border="0" alt="o_rss[1]" src="http://devcentral.f5.com/s/weblogs/images/devcentral_f5_com/weblogs/macvittie/1086440/o_rss.png" _fcksavedurl="http://devcentral.f5.com/s/weblogs/images/devcentral_f5_com/weblogs/macvittie/1086440/o_rss.png" width="24" height="24" /></a> <a href="http://www.facebook.com/f5networksinc" _fcksavedurl="http://www.facebook.com/f5networksinc"><img style="border-bottom: 0px; 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display: inline; border-top-width: 0px; border-bottom-width: 0px; border-left-width: 0px" title="o_facebook[1]" border="0" alt="o_facebook[1]" src="http://devcentral.f5.com/s/weblogs/images/devcentral_f5_com/weblogs/macvittie/1086440/o_facebook.png" _fcksavedurl="http://devcentral.f5.com/s/weblogs/images/devcentral_f5_com/weblogs/macvittie/1086440/o_facebook.png" width="24" height="24" /></a> <a href="http://bitly.com/rrAfiR?r=bb" _fcksavedurl="http://bitly.com/rrAfiR?r=bb"><img style="border-right-width: 0px; display: inline; border-top-width: 0px; border-bottom-width: 0px; border-left-width: 0px" title="o_twitter[1]" border="0" alt="o_twitter[1]" src="http://devcentral.f5.com/s/weblogs/images/devcentral_f5_com/weblogs/macvittie/1086440/o_twitter.png" _fcksavedurl="http://devcentral.f5.com/s/weblogs/images/devcentral_f5_com/weblogs/macvittie/1086440/o_twitter.png" width="24" height="24" /></a> <a href="http://bitly.com/neO7Pm?r=bb" _fcksavedurl="http://bitly.com/neO7Pm?r=bb"><img style="border-right-width: 0px; display: inline; border-top-width: 0px; border-bottom-width: 0px; border-left-width: 0px" title="o_slideshare[1]" border="0" alt="o_slideshare[1]" src="http://devcentral.f5.com/s/weblogs/images/devcentral_f5_com/weblogs/macvittie/1086440/o_slideshare.png" _fcksavedurl="http://devcentral.f5.com/s/weblogs/images/devcentral_f5_com/weblogs/macvittie/1086440/o_slideshare.png" width="24" height="24" /></a> <a href="http://bitly.com/mOVxf3?r=bb" _fcksavedurl="http://bitly.com/mOVxf3?r=bb"><img style="border-right-width: 0px; display: inline; border-top-width: 0px; border-bottom-width: 0px; border-left-width: 0px" title="o_youtube[1]" border="0" alt="o_youtube[1]" src="http://devcentral.f5.com/s/weblogs/images/devcentral_f5_com/weblogs/macvittie/1086440/o_youtube.png" _fcksavedurl="http://devcentral.f5.com/s/weblogs/images/devcentral_f5_com/weblogs/macvittie/1086440/o_youtube.png" width="24" height="24" /></a></td> </tr> </tbody></table></body></html> ps Resources: F5 Web Media F5 YouTube Channel BIG-IP GTM DNSSEC: The Antidote to DNS Cache Poisoning and Other DNS Attacks (whitepaper) | Audio Cricket on DNS Infoblox YouTube Channel316Views0likes1CommentHow is SDN disrupting the way businesses develop technology?
You must have read so much about software-defined networking (SDN) by now that you probably think you know it inside and out. However, such a nascent industry is constantly evolving and there are always new aspects to discover and learn about. While much of the focus on SDN has focused on the technological benefits it brings, potential challenges are beginning to trouble some SDN watchers. While many businesses acknowledge that the benefits of SDN are too big to ignore, there are challenges to overcome, particularly with the cultural changes that it brings. In fact, according to attendees at the Open Networking Summit (ONS) recently the cultural changes required to embrace SDN outweigh the technological challenges. One example, outlined in this TechTarget piece, is that the (metaphorical) wall separating network operators and software developers needs to be torn down; network operators need coding skills and software developers will need to be able to program networking services into their applications. That’s because SDN represents a huge disruption to how organisations develop technology. With SDN, the speed of service provisioning is dramatically increased; provisioning networks becomes like setting up a VM... a few clicks of the button and you’re done. This centralised network provision means the networking element of development is no longer a bottleneck; it’s ready and available right when it’s needed. There’s another element to consider when it comes to SDN, tech development and its culture. Much of what drives software-defined networking is open source, and dealing with that is something many businesses may not have a lot of experience with. Using open source SDN technologies means a company will have to contribute something back to the community - that’s how open source works. But for some that may prove to be a bit of an issue: some SDN users such as banks or telecoms companies may feel protective of their technology and not want is source code to be released to the world. But that is the reality of the open source SDN market, so it is something companies will have to think carefully about. Are the benefits of SDN for tech development worth going down the open source route? That’s a question only the companies themselves can answer. Software-defined networking represents a huge disruption to the way businesses develop technology. It makes things faster, easier and more convenient during the process and from a management and scalability point of view going forward. There will be challenges - there always are when disruption is on the agenda - but if they can be overcome SDN could well usher in a new era of technological development.1KViews0likes6CommentsRADIUS Load Balancing with iRules
What is RADIUS? “Remote Authentication Dial In User Service” or RADIUS is a very mature and widely implemented protocol for exchanging ”Triple A” or “Authentication, Authorization and Accounting” information. RADIUS is a relatively simple, transactional protocol. Clients, such as remote access server, FirePass, BIG-IP, etc. originate RADIUS requests (for example, to authenticate a user based on a user/password combination) and then wait for a response from the RADIUS server. Information is exchanged between a RADIUS client and server in the form of attributes. User-name, user-password, IP Address, port, and session state are all examples of attributes. Attributes can be in the format of text, string, IP address, integer or timestamp. Some attributes are variable in length, some are fixed. Why is protocol-specific support valuable? In typical UDP Load Balancing (not protocol-specific), there is one common challenge: if a client always sends requests with the same source port, packets will never be balanced across multiple servers. This behavior is the default for a UDP profile. To allow load balancing to work in this situation, using "Datagram LB" is the common recommendation or the use of an immediate session timeout. By using Datagram LB, every packet will be balanced. However, if a new request comes in before the reply for the previous request comes back from the server, BIG-IP LTM may change source port of that new request before forwards it to the server. This may result in an application not acting properly. In this later case, “Immediate timeout” must then be used. An additional virtual server may be needed for outbound traffic in order to route traffic back to the client. In short, to enable load balancing for RADIUS transaction-based traffic coming from the same source IP/source port, Datagram LB or immediate timeout should be employed. This configuration works in most cases. However, if the transaction requires more than 2 packets (1 request, 1 response), then, further BIG-IP LTM work is needed. An example where this is important occurs in RADIUS challenge/response handshakes, which require 4 packets: * Client ---- access-request ---> Server * Client <-- access-challenge --- Server * Client --- access-request ----> Server * Client <--- access-accept ----- Server For this traffic to succeed, all packets associated with the same transaction must be returned to the same server. In this case, custom layer 7 persistence is needed. iRules can provide the needed persistency. With iRules that understand the RADIUS protocol, BIG-IP LTM can direct traffic based on any attribute sent by client or persist sessions based on any attribute sent by client or server. Session management can then be moved to the BIG-IP, reducing server-side complexity. BIG-IP can provide almost unlimited intelligence in an iRule that can even re-calculate md5, modify usernames, detect realms, etc. BIG-IP LTM can also provide security at the application level of the RADIUS protocol, rejecting malformed traffic, denial of service attacks, or similar threats using customized iRules. Solution Datagram LB UDP profile or immediate timeout may be used if requests from client always use the same source IP/port. If immediate timeout is used, there should be an additional VIP for outbound traffic originated from server to client and also an appropriate SNAT (same IP as VIP). Identifier or some attributes can be used for Universal Inspection Engine (UIE) persistence. If immediate timeout/2-side-VIP technique are used, these should be used in conjunction with session command with "any" option. iRules 1) Here is a sample iRule which does nothing except decode and log some attribute information. This is a good example of the depth of fluency you can achieve via an iRule dealing with RADIUS. when RULE_INIT { array set ::attr_code2name { 1 User-Name 2 User-Password 3 CHAP-Password 4 NAS-IP-Address 5 NAS-Port 6 Service-Type 7 Framed-Protocol 8 Framed-IP-Address 9 Framed-IP-Netmask 10 Framed-Routing 11 Filter-Id 12 Framed-MTU 13 Framed-Compression 14 Login-IP-Host 15 Login-Service 16 Login-TCP-Port 17 (unassigned) 18 Reply-Message 19 Callback-Number 20 Callback-Id 21 (unassigned) 22 Framed-Route 23 Framed-IPX-Network 24 State 25 Class 26 Vendor-Specific 27 Session-Timeout 28 Idle-Timeout 29 Termination-Action 30 Called-Station-Id 31 Calling-Station-Id 32 NAS-Identifier 33 Proxy-State 34 Login-LAT-Service 35 Login-LAT-Node 36 Login-LAT-Group 37 Framed-AppleTalk-Link 38 Framed-AppleTalk-Network 39 Framed-AppleTalk-Zone 60 CHAP-Challenge 61 NAS-Port-Type 62 Port-Limit 63 Login-LAT-Port } } when CLIENT_ACCEPTED { binary scan [UDP::payload] cH2SH32cc code ident len auth \ attr_code1 attr_len1 log local0. "code = $code" log local0. "ident = $ident" log local0. "len = $len" log local0. "auth = $auth" set index 22 while { $index < $len } { set hsize [expr ( $attr_len1 - 2 ) * 2] switch $attr_code1 { 11 - 1 { binary scan [UDP::payload] @${index}a[expr $attr_len1 - 2]cc \ attr_value attr_code2 attr_len2 log local0. " $::attr_code2name($attr_code1) = $attr_value" } 9 - 8 - 4 { binary scan [UDP::payload] @${index}a4cc rawip \ attr_code2 attr_len2 log local0. " $::attr_code2name($attr_code1) =\ [IP::addr $rawip mask 255.255.255.255]" } 13 - 12 - 10 - 7 - 6 - 5 { binary scan [UDP::payload] @${index}Icc attr_value \ attr_code2 attr_len2 log local0. " $::attr_code2name($attr_code1) = $attr_value" } default { binary scan [UDP::payload] @${index}H${hsize}cc \ attr_value attr_code2 attr_len2 log local0. " $::attr_code2name($attr_code1) = $attr_value" } } set index [ expr $index + $attr_len1 ] set attr_len1 $attr_len2 set attr_code1 $attr_code2 } } when SERVER_DATA { binary scan [UDP::payload] cH2SH32cc code ident len auth \ attr_code1 attr_len1 log local0. "code = $code" log local0. "ident = $ident" log local0. "len = $len" log local0. "auth = $auth" set index 22 while { $index < $len } { set hsize [expr ( $attr_len1 - 2 ) * 2] switch $attr_code1 { 11 - 1 { binary scan [UDP::payload] @${index}a[expr $attr_len1 - 2]cc \ attr_value attr_code2 attr_len2 log local0. " $::attr_code2name($attr_code1) = $attr_value" } 9 - 8 - 4 { binary scan [UDP::payload] @${index}a4cc rawip \ attr_code2 attr_len2 log local0. " $::attr_code2name($attr_code1) =\ [IP::addr $rawip mask 255.255.255.255]" } 13 - 12 - 10 - 7 - 6 - 5 { binary scan [UDP::payload] @${index}Icc attr_value \ attr_code2 attr_len2 log local0. " $::attr_code2name($attr_code1) = $attr_value" } default { binary scan [UDP::payload] @${index}H${hsize}cc \ attr_value attr_code2 attr_len2 log local0. " $::attr_code2name($attr_code1) = $attr_value" } } set index [ expr $index + $attr_len1 ] set attr_len1 $attr_len2 set attr_code1 $attr_code2 } } This iRule could be applied to many areas of interest where a particular value needs to be extracted. For example, the iRule could detect the value of specific attributes or realm and direct traffic based on that information. 2) This second iRule allows UDP Datagram LB to work with 2 factor authentication. Persistence in this iRule is based on "State" attribute (value = 24). Another great example of the kinds of things you can do with an iRule, and how deep you can truly dig into a protocol. when CLIENT_ACCEPTED { binary scan [UDP::payload] ccSH32cc code ident len auth \ attr_code1 attr_len1 set index 22 while { $index < $len } { set hsize [expr ( $attr_len1 - 2 ) * 2] binary scan [UDP::payload] @${index}H${hsize}cc attr_value \ attr_code2 attr_len2 # If it is State(24) attribute... if { $attr_code1 == 24 } { persist uie $attr_value 30 return } set index [ expr $index + $attr_len1 ] set attr_len1 $attr_len2 set attr_code1 $attr_code2 } } when SERVER_DATA { binary scan [UDP::payload] ccSH32cc code ident len auth \ attr_code1 attr_len1 # If it is Access-Challenge(11)... if { $code == 11 } { set index 22 while { $index < $len } { set hsize [expr ( $attr_len1 - 2 ) * 2] binary scan [UDP::payload] @${index}H${hsize}cc attr_value \ attr_code2 attr_len2 if { $attr_code1 == 24 } { persist add uie $attr_value 30 return } set index [ expr $index + $attr_len1 ] set attr_len1 $attr_len2 set attr_code1 $attr_code2 } } } Conclusion With iRules, BIG-IP can understand RADIUS packets and make intelligent decisions based on RADIUS protocol information. Additionally, it is also possible to manipulate RADIUS packets to meet nearly any application need. Contributed by: Nat Thirasuttakorn Get the Flash Player to see this player.2.7KViews0likes4CommentsIT as a Service: A Stateless Infrastructure Architecture Model
The dynamic data center of the future, enabled by IT as a Service, is stateless. One of the core concepts associated with SOA – and one that failed to really take hold, unfortunately – was the ability to bind, i.e. invoke, a service at run-time. WSDL was designed to loosely couple services to clients, whether they were systems, applications or users, in a way that was dynamic. The information contained in the WSDL provided everything necessary to interface with a service on-demand without requiring hard-coded integration techniques used in the past. The theory was you’d find an appropriate service, hopefully in a registry (UDDI-based), grab the WSDL, set up the call, and then invoke the service. In this way, the service could “migrate” because its location and invocation specific meta-data was in the WSDL, not hard-coded in the client, and the client could “reconfigure”, as it were, on the fly. There are myriad reasons why this failed to really take hold (notably that IT culture inhibited the enforcement of a strong and consistent governance strategy) but the idea was and remains sound. The goal of a “stateless” architecture, as it were, remains a key characteristic of what is increasingly being called IT as a Service – or “private” cloud computing . TODAY: STATEFUL INFRASTRUCTURE ARCHITECTURE The reason the concept of a “stateless” infrastructure architecture is so vital to a successful IT as a Service initiative is the volatility inherent in both the application and network infrastructure needed to support such an agile ecosystem. IP addresses, often used to bypass the latency induced by resolution of host names at run-time from DNS calls, tightly couple systems together – including network services. Routing and layer 3 switching use IP addresses to create a virtual topology of the architecture and ensure the flow of data from one component to the next, based on policy or pre-determine routes as meets the needs of the IT organization. It is those policies that in many cases can be eliminated; replaced with a more service-oriented approach that provisions resources on-demand, in real-time. This eliminates the “state” of an application architecture by removing delivery dependencies on myriad policies hard-coded throughout the network. Policies are inexorably tied to configurations, which are the infrastructure equivalent of state in the infrastructure architecture. Because of the reliance on IP addresses imposed by the very nature of network and Internet architectural design, we’ll likely never reach full independence from IP addresses. But we can move closer to a “stateless” run-time infrastructure architecture inside the data center by considering those policies that can be eliminated and instead invoked at run-time. Not only would such an architecture remove the tight coupling between policies and infrastructure, but also between applications and the infrastructure tasked with delivering them. In this way, applications could more easily be migrated across environments, because they are not tightly bound to the networking and security policies deployed on infrastructure components across the data center. The pre-positioning of policies across the infrastructure requires codifying topological and architectural meta-data in a configuration. That configuration requires management; it requires resources on the infrastructure – storage and memory – while the device is active. It is an extra step in the operational process of deploying, migrating and generally managing an application. It is “state” and it can be reduced – though not eliminated – in such a way as to make the run-time environment, at least, stateless and thus more motile. TOMORROW: STATELESS INFRASTRUCTURE ARCHITECTURE What’s needed to move from a state-dependent infrastructure architecture to one that is more stateless is to start viewing infrastructure functions as services. Services can be invoked, they are loosely coupled, they are independent of solution and product. Much in the same way that stateless application architectures address the problems associated with persistence and impede real-time migration of applications across disparate environments, so too does stateless infrastructure architectures address the same issues inherent in policy-based networking – policy persistence. While standardized APIs and common meta-data models can alleviate much of the pain associated with migration of architectures between environments, they still assume the existence of specific types of components (unless, of course, a truly service-oriented model in which services, not product functions, are encapsulated). Such a model extends the coupling between components and in fact can “break” if said service does not exist. Conversely, a stateless architecture assumes nothing; it does not assume the existence of any specific component but merely indicates the need for a particular service as part of the application session flow that can be fulfilled by any appropriate infrastructure providing such a service. This allows the provider more flexibility as they can implement the service without exposing the underlying implementation – exactly as a service-oriented architecture intended. It further allows providers – and customers – to move fluidly between implementations without concern as only the service need exist. The difficulty is determining what services can be de-coupled from infrastructure components and invoked on-demand, at run-time. This is not just an application concern, it becomes an infrastructure component concern, as well, as each component in the flow might invoke an upstream – or downstream – service depending on the context of the request or response being processed. Assuming that such services exist and can be invoked dynamically through a component and implementation-agnostic mechanism, it is then possible to eliminate many of the pre-positioned, hard-coded policies across the infrastructure and instead invoke them dynamically. Doing so reduces the configuration management required to maintain such policies, as well as eliminating complexity in the provisioning process which must, necessarily, include policy configuration across the infrastructure in a well-established and integrated enterprise-class architecture. Assuming as well that providers have implemented support for similar services, one can begin to see the migratory issues are more easily redressed and the complications caused by needed to pre-provision services and address policy persistence during migration mostly eliminated. SERVICE-ORIENTED THINKING One way of accomplishing such a major transformation in the data center – from policy to service-oriented architecture – is to shift our thinking from functions to services. It is not necessarily efficient to simply transplant a software service-oriented approach to infrastructure because the demands on performance and aversion to latency makes a dynamic, run-time binding to services unappealing. It also requires a radical change in infrastructure architecture by adding the components and services necessary to support such a model – registries and the ability of infrastructure components to take advantage of them. An in-line, transparent invocation method for infrastructure services offers the same flexibility and motility for applications and infrastructure without imposing performance or additional dependency constraints on implementers. But to achieve a stateless infrastructure architectural model, one must first shift their thinking from functions to services and begin to visualize a data center in which application requests and responses communicate the need for particular downstream and upstream services with them, rather than completely in hard-coded policies stored in component configurations. It is unlikely that in the near-term we can completely eliminate the need for hard-coded configuration, we’re just no where near that level of dynamism and may never be. But for many services – particularly those associated with run-time delivery of applications, we can achieve the stateless architecture necessary to realize a more mobile and dynamic data center. Now Witness the Power of this Fully Operational Feedback Loop Cloud is the How not the What Challenging the Firewall Data Center Dogma Cloud-Tiered Architectural Models are Bad Except When They Aren’t Cloud Chemistry 101 You Can’t Have IT as a Service Until IT Has Infrastructure as a Service Let’s Face It: PaaS is Just SOA for Platforms Without the Baggage The New Distribution of The 3-Tiered Architecture Changes Everything502Views0likes1CommentDNS The F5 Way: A Paradigm Shift
This is the second in a series of DNS articles that I'm writing. The first is: Let's Talk DNS on DevCentral. Internet users rely heavily on DNS, and when DNS breaks, applications break. It's extremely important to implement an architecture that provides for DNS availability at all times. It's important because the number of Internet users continues to grow. In fact, a recent study conducted by the International Telecommunications Union claims that mobile devices will outnumber the people living on this planet at some point this year (2014). I'm certainly contributing to those stats as I have a smartphone and a tablet! In addition, the sophistication and complexity of websites are increasing. Many sites today require hundreds of DNS requests just to load a single page. So, when you combine the number of Internet users with the complexity of modern sites, you can imagine that the number of DNS requests traversing your network is extremely large. Verisign's average daily DNS query load during the fourth quarter of 2012 was 77 billion with a peak of 123 billion. Wow...that's a lot of DNS requests...every day! The point is this...Internet use is growing, and the need for reliable DNS is more important than ever. par·a·digm noun \ˈper-ə-ˌdīm\: a group of ideas about how something should be done, made, or thought about Conventional DNS design goes something like this... Front end (secondary) DNS servers are load balanced behind a firewall, and these servers answer all the DNS queries from the outside world. The master (primary) DNS server is located in the datacenter and is hidden from the outside world behind an internal firewall. This architecture was adequate for a smaller Internet, but in today's complex network world, this design has significant limitations. Typical DNS servers can only handle up to 200,000 DNS queries per second per server. Using the conventional design, the only way to handle more requests is to add more servers. Let's say your organization is preparing for a major event (holiday shopping, for example) and you want to make sure all DNS requests are handled. You might be forced to purchase more DNS servers in order to handle the added load. These servers are expensive and take critical manpower to operate and maintain. You can start to see the scalability and cost issues that add up with this design. From a security perspective, there is often weak DDoS protection with a conventional design. Typically, DDoS protection relies on the network firewall, and this firewall can be a huge traffic bottleneck. Check out the following diagram that shows a representation of a conventional DNS deployment. It's time for a DNS architecture paradigm shift. Your organization requires it, and today's Internet demands it. F5 Introduces A New Way... The F5 Intelligent DNS Scale Reference Architecture is leaner, faster, and more secure than any conventional DNS architecture. Instead of adding more DNS servers to handle increased DNS request load, you can simply install the BIG-IP Global Traffic Manager (GTM) in your network’s DMZ and allow it to handle all external requests. The following diagram shows the simplicity and effectiveness of the F5 design. Notice that the infrastructure footprint of this design is significantly smaller. This smaller footprint reduces costs associated with additional servers, manpower, HVAC, facility space, etc. I mentioned the external request benefit of the BIG-IP GTM...here's how it works. The BIG-IP GTM uses F5's specifically designed DNS Express zone transfer feature and cluster multiprocessing (CMP) for exponential performance of query responses. DNS Express manages authoritative DNS queries by transferring zones to its own RAM, so it significantly improves query performance and response time. With DNS Express zone transfer and the high performance processing realized with CMP, the BIG-IP GTM can scale up to more than 10 million DNS query responses per second which means that even large surges of DNS requests (including malicious ones) will not likely disrupt your DNS infrastructure or affect the availability of your critical applications. The BIG-IP GTM is much more than an authoritative DNS server, though. Here are some of the key features and capabilities included in the BIG-IP GTM: ICSA certified network firewall -- you don't have to deploy DMZ firewalls any more...it IS your firewall! Monitors the health of app servers and intelligently routes traffic to the nearest data center using IP Geolocation Protects from DNS DDoS attacks using the integrated firewall services, scaling capabilities, and IP address intelligence Allows you to utilize benefits of cloud environment by flexibly deploying BIG-IP GTM Virtual Edition (VE) Supports DNSSEC with real-time signing and validates DNSSEC responses As you can see, the BIG-IP GTM is a workhorse that literally has no rival in today's market. It's time to change the way we think about DNS architecture deployments. So, utilize the F5 Intelligent DNS Scale Reference Architecture to improve web performance by reducing DNS latency, protect web properties and brand reputation by mitigating DNS DDoS attacks, reduce data center costs by consolidating DNS infrastructure, and route customers to the best performing components for optimal application and service delivery. Learn more about F5 Intelligent DNS Scale by visiting https://f5.com/solutions/architectures/intelligent-dns-scale1KViews0likes2CommentsGetting Around the Logon/Legal Banner Issues when using APM PCoIP Proxy and Horizon
If you're using APM's PCoIP Proxy and require a logon banner, you've probably figured out that the PCoIP Proxy integration stops working when you turn on the integrated logon banner from within the Horizon Administrator. Adding to the pain, internal users can't get any logon banner since you had to turn it off in order for your external access to work! Well, the wait is over! With the use of a nifty iRule that you can attach to your internal Horizon Connection Servers virtual server, you can now present a banner BOTH internal users as well as external users who access Horizon resources using APM PCoIP Proxy. Here's how it works: Disable the logon banner through Horizon Administrator - the BIG-IP will handle presenting the banners for internal users (through the iRule) and external users (through the View iApp) instead of Horizon. Modify the text in the iRule with the text you want to show in the logon banner. Apply the iRule to your LTM Virtual Server that services internal Horizon users (either manually to the LTM virtual server or through the View iApp). You're done! A couple of things to think about when you implement this: If you need to present a legal disclaimer your external users using the PCoIP Proxy, you can still do that through the Horizon View iApp. Do not apply this to any virtual server running the APM PCoIP Proxy - it's only for providing the logon banner to internal Horizon users. The banner for PCoIP Proxy can be easily enabled through the iApp It's important to ensure the PCoIP Proxy's Connection Server settings are pointing to the individual connection server(s) and NOT the LTM virtual server that has the Logon Banner iRule applied. The iRule source is below. # Attach iRule to iApp created virtual server named "<iapp_name>_internal_https" # Replace the section “This is a XXX computer system that is FOR OFFICIAL USE ONLY. This # system is subject to monitoring. Therefore, no expectation of privacy is to be assumed. # Individuals found performing unauthorized activities are subject to disciplinary action # including criminal prosecution.” with your desired text. when RULE_INIT { # Debug Level 0=off, 1=on, 2=verbose set static::internal_disclaimer_debug 0 } when CLIENT_ACCEPTED { set log_prefix_cs "[IP::remote_addr]:[TCP::remote_port clientside] <-> [IP::local_addr]:[TCP::local_port clientside]" if { $static::internal_disclaimer_debug > 1 } { log local0. "<$log_prefix_cs>: CLIENT_ACCEPTED" } } when HTTP_REQUEST { set bypass 0 if {[HTTP::uri] starts_with "/portal/info.jsp"} { if { $static::internal_disclaimer_debug > 0 } { log local0. "<$log_prefix_cs>: Portal Info request, bypassing further processing"} set bypass 1 } else { if {[HTTP::header exists "Content-Length"]} { set content_length [HTTP::header "Content-Length"] } else { # If the header is missing, use a sufficiently large number set content_length 5000 } if { $static::internal_disclaimer_debug > 1 } { log local0. "<$log_prefix_cs>: Set content-length to $content_length"} HTTP::collect $content_length if { [HTTP::path] == "/broker/xml" && [HTTP::header Expect] == "100-continue" } { SSL::respond "HTTP/1.0 100 Continue\r\n\r\n" if { $static::internal_disclaimer_debug > 1 } { log local0. "<$log_prefix_cs>: Application requested: client requires 100 continue response, sending 100-continue"} } } } when HTTP_REQUEST_DATA { if { [HTTP::payload] contains "set-locale" and ( not ($bypass)) } { HTTP::respond 200 content {<?xml version="1.0"?><broker version="9.0"><configuration><result>ok</result><broker-guid>aaaaaaaa-bbbb-cccc-ddddddddddddddddd</broker-guid><authentication><screen><name>disclaimer</name><params><param><name>text</name><values><value>This is a XXX computer system that is FOR OFFICIAL USE ONLY. This system is subject to monitoring. Therefore, no expectation of privacy is to be assumed. Individuals found performing unauthorized activities are subject to disciplinary action including criminal prosecution.</value></values></param></params></screen></authentication></configuration><set-locale><result>ok</result></set-locale></broker>} noserver "Connection" "close" "Content-Type" "text/xml;charset=UTF-8" if { $static::internal_disclaimer_debug > 1 } { log local0. "<$log_prefix_cs>: Sending Disclaimer Message"} } if { [HTTP::payload] contains "disclaimer" } { if { $static::internal_disclaimer_debug > 1 } { log local0. "<$log_prefix_cs>: Disclaimer Message Accepted - waiting for credentials."} } } This solution has been tested using Horizon 6.0 (and later) as well as the Horizon 3.0 (and later) Client. Earlier versions of the client and/or Horizon Connection Server could produce unexpected results. Big shout-out to Greg Crosby for his work on the iRule!681Views0likes1CommentDNS Profile Benefits in iRules
I released an article a while back on the DNS services architecture now built in to BIG-IP, as well as a solution article that showed some fancy DNS tricks utilizing the architecture to black hole malicious DNS requests. What might be lost in those articles is the difference maker the dns profile makes in using iRules to return DNS responses. I was working on a little project earlier this week and the VM I am hosting requires a single DNS response to a single question. The problem is that I don't have the particular fqdn defined in an external or internal name server. Adding the fqdn to either is problematic: Adding the FQDN to the external name server would require adding an internal view to bind, which adds risk and complexity. Adding the FQDN to the internal name server would require adding external zones to my internal server, which adds unnecessary complexity. So as I wasn't going down either of those roads...I had to find an alternate solution. Thankfully, I have BIG-IP VE at my disposal, and therefore, iRules. The DNS profile exposes in iRules the DNS:: namespace, and with it, native decodes for all the fields in requests/responses. The iRule, with the DNS namespace, is trivial: when DNS_REQUEST { if { [IP::addr [IP::remote_addr] equals 192.168.1.0/24] && ([DNS::question name] equals "www.mytest.com") } { DNS::answer insert "[DNS::question name]. 111 [DNS::question class] [DNS::question type] 192.168.1.200" DNS::return } else ( discard } } However, after trying to save the iRule, I realized I'm not licensed for dns services on my BIG-IP VE, so that path wouldn't work. So I took a packet capture of some local dns traffic on my desktop and started mapping the fields and preparing to settle in for some serious binary scan/format work, but then remembered there were already some iRules out in the codeshare that I though might get me started. Natty76's Fast DNS 2 seemed to fit the bill. So with just a little customization, I was up and running with no issues. But notice the amount of work required (both by author and by system resources) to make this happen when compared with the above iRule. when RULE_INIT priority 1 { # Domain Name = www mytest com set static::domain "www.mytest.com" # IP address in answer section (type A) set static::answer_string "192.168.1.200" } when RULE_INIT { # Header generation (in hexadecimal) # qr(1) opcode(0000) AA(1) TC(0) RD(1) RA(1) Z(000) RCODE(0000) set static::header "8580" # 1 question, X answer, 0 NS, 0 Addition set static::answer_record [format %04x [llength $static::answer_string]] set static::header "${static::header}0001${static::answer_record}00000000" # generate domain binary string set static::domainhex "" foreach static::d [split $static::domain "."] { set static::l [string length $static::d] scan $static::l %d static::h append static::domainhex [format %02x $static::h] foreach static::n [split $static::d ""] { scan $static::n %c static::h append static::domainhex [format %02x $static::h] } } set static::domainbin [binary format H* $static::domainhex] append static::domainhex 00 set static::answerhead $static::domainhex # Type = A set static::answerhead "${static::answerhead}0001" # Class = IN set static::answerhead "${static::answerhead}0001" # TTL = 1 day set static::answerhead "${static::answerhead}00015180" # Data length = 4 set static::answerhead "${static::answerhead}0004" set static::answer "" foreach static::a $static::answer_string { scan $static::a "%d.%d.%d.%d" a b c d append static::answer "${static::answerhead}[format %02x%02x%02x%02x $a $b $c $d]" } } when CLIENT_DATA { if { [IP::addr [IP::client_addr] equals 192.168.1.0/22] } { binary scan [UDP::payload] H4@12A*@12H* id dname question set dname [string tolower [getfield $dname \x00 1 ] ] switch -glob $dname \ $static::domainbin { #log local0. "match" set hex ${id}${static::header}${question}${static::answer} set payload [binary format H* $hex ] # to drop only a packet and keep UDP connection, use UDP::drop drop UDP::respond $payload } \ default { #log local0. "does not match" } } else { discard } } No native decode means you have to do all the decoding work of the protocol yourself. I don't get to share "from the trenches" as much as I used to, but this was too good a demonstration to pass up.528Views0likes3CommentsNFV is Much More than Virtualization
There has been a lot of attention given to Network Functions Virtualization (NFV) and how it is driving a paradigm shift in the architecture of today’s communications service providers (CSPs) networks. NFV is a popular topic and has been getting a lot if visibility in the recent months. Recently, I have been seeing announcements from vendors stating that they are delivering a software version of their application or solution eliminating the need for proprietary hardware. All of these announcements always mention that since the product is now available as a ‘virtualized’ solution, they are NFV compliant or based on NFV standards. Let’s get something straight. First, there are no standards. There is an ETSI NFV working group that is defining the requirements for NFV. They have produced an initial white paper describing the benefits, enablers, and challenges for NFV in the CSP environment. Most of the industry is using this white paper as the basis for their concept of NFV. The working group is continuing to meet and determine what NFV consists of with a goal of having the concept fully defined by the end of 2014. Second, and more importantly, just because your solution can be installed and run on commoditized hardware, it does not mean that it is ‘NFV enabled’. In a recent interview, Margaret Chiosi from AT&T said, ‘Orchestration and management is a key part in realizing NFV’. While running on commoditized hardware is part of the NFV story, it is not the complete story. Virtualization does not achieve anything except reduced capital costs due to the use of common off the shelf (COTS) hardware, and flexibility in the deployment of services since there is not a proprietary hardware dependency. We, at F5 Networks, believe that the orchestration and management of these virtualized services are a critical aspect to make NFV successful. We have been delivering virtualized versions of our solutions since 2010. Since we have experience delivering virtualized solutions, this means that we understand how important it is to deliver a framework allowing for the integration of these solutions with other key components of the architecture. Even though services such as DPI, Carrier Grade NAT, PGW, and other Evolved Packet Core (EPC) functions have been virtualized, they are not automatically part of a flexible and dynamic architecture. Orchestration and management are necessary to enable the potential of the virtualized service. As I mention in a previous blog post, orchestration is where NFV can really shine because it allows the CSPs to automate service delivery and create an ecosystem where the infrastructure can react and respond to changing conditions. The infrastructure can monitor itself, determining the health of the services and instigate changes based on policies as defined by the architects and operators. An Orchestra needs a Conductor F5 has been providing the foundation for orchestration services ever since the company’s inception. The concept of load balancing and providing application delivery controller (ADC) services is all about managing connections and sessions to pools of services. This functionality inherently provides a level of security since the ADC is providing proxy services to the applications as well as availability since the ADC is also monitoring the health of the service through extensive application health checks. As Tom Nolle states in one of his blog posts, he likes the idea of ‘creating a set of abstract service models that are instantiated by linking them to an API’. This sounds like a great template for delivering orchestration services. Orchestration is the fact that these service models are linked to the services via APIs. Service models are defined via operator policies and APIs allow for the bi-directional communication between service components. The application delivery controller (ADC) is a key component for this orchestration to occur. It is the ADC that has insight into the resources and their availability. It is the ADC that manages the forwarding of sessions to these resources. In the CSP network architecture, especially as we evolve to LTE, this includes much more than the traditional load balancers and content management solutions that sit in front of server farms in data centers that we typically think of when discussing ADCs. The high value content is in the packet data network (Gi and SGi) and the control plane messaging (DNS, Diameter, SIP). With this critical role in the real-time traffic engineering of the services being virtualized along with the visibility into the health and availability of the resources the service can access, it makes sense that the ADC play a pivotal role in the management and orchestration of the virtualized infrastructure. It takes more than content inspection, load balancing, and subscriber policy control via PCRF/PCEF to enable the full orchestration required for the NFV vision to come to fruition. There needs to be an intelligence that can correlate the data from these services and technologies to determine the health and state of the infrastructure. Based on this information along with policies that have been defined by the operator and programmed into this intelligence, it becomes possible to 1) create a dynamic orchestration ecosystem that can monitor the different services and functions within the EPC, 2) collect data and provide analytics, and 3) proactively and reactively adjust the configuration and availability of resources based on the operator defined policies. Along with the intelligence, it is necessary to have open APIs that allow for inbound and outbound communications to allow for the sharing of the data collected in addition to being the conduit to deliver policy and configuration changes as determined by the orchestration system. It is critical for the orchestration of a NFV architecture in the EPC to be open and allow for multiple, potentially disparate vendors and technologies working together to create a dynamic environment that provides the flexibility and scalability that NFV is looking to achieve. As an example to demonstrate this orchestration functionality and how it is able to take advantage of virtualization within the NFV architecture, I am reposting this video of value-added services (VAS) bursting in a virtual EPC (vEPC) environment. In this scenario, the F5 BIG-IP Policy Enforcement Manager (PEM) is identifying and tracking the connections being delivered to the VAS solution, video optimization in this case. Based on the data received, such as number of concurrent connections, BIG-IP PEM is able to signal a virtual orchestration client, such as one of many varieties of virtual machine hypervisors to enable additional servers for the video optimization solution and have them added to the available resources within the traffic steering policy. This demonstration shows the initial potential of a virtualized infrastructure when one is able to deliver on the promise of the orchestration and management of the entire infrastructure as an ecosystem, not a pool of different technologies and vendor-specific implementations. It is critical for this collaboration and orchestration development to continue if we expect this NFV architecture to be successful. It is important for everyone, the CSPs, vendors, and technologists, to see and understand that NFV is much more than virtualization and the ability to deliver services as software. NFV requires a sound management and orchestration framework to become a proper success.254Views0likes1CommentBait Phone
You may be familiar with the truTV program Bait Car, where the police place a vehicle equipped with hidden cameras and radio trackers in various areas to catch a would be car thief in the act. It’s kinda fun to watch people ‘check out’ the car, check out the surroundings and decide to jump in and drive off. You get to see their excitement as they think that they’ve just won the jackpot along with the utter despair as officers remotely kill the car and the thief is surrounded. Even the excuses as to why they are driving it are hilarious. ‘I was just moving it for my friend, so they wouldn’t get a ticket, whose name I forgot and I also can’t remember where they live.’ In the UK, they got something similar except with mobile phones called ‘Operation Mobli.’ Plain clothes police purposely left "bait" phones embedded with tracking devices in nine pubs and bars across the towns of Hastings and St Leonards in Sussex. I’m not sure what makes and models of phones were left for the taking but none of the baited devices were stolen. In every case, an honest patron noticed the ‘forgotten’ phone and turned in to the bar staff. Some might describe this sting as a failure but according to the Sussex Police’s press release Sgt Ché Donald said, ‘This was an excellent result and my faith has been restored as the phones were honestly handed in.’ I often write about the potential perils of losing a smartphone crammed with private data and all the unfortunate circumstances that follow. If it gets into the wrong hands then that is the case yet we must also remember that there are plenty of good, honest folks out there who will do the right thing when they find something that doesn’t belong to them. Maybe they’ve seen police sting shows, maybe they’ve lost something themselves, maybe their parents raised them right or maybe it’s simply kindness and honesty that’s built into every one of us. Human’s are capable of the greatest good and the nastiest of evil, it’s all how we decide to play it. ps References: Operation Mobli deters mobile phone thieves in Hastings Police mobile phone sting fails when.. err.. no handsets stolen Mobile-phone 'sting' reveals honesty of Sussex pubgoers Police Sting Operation Yields No Mobile Phone Thefts It's legal: cops seize cell phone, impersonate owner What’s in Your Smartphone? Freedom vs. Control BYOD–The Hottest Trend or Just the Hottest Term Will BYOL Cripple BYOD?706Views0likes1Comment