Frequent Hardware Failures
Hello Folks, Recently we have faced a strange issue from a customer. Initially, the first incident happened around 15 days ago, where their primary appliance failed not booting further(LCD was showing "F5 Incorporates"). For this incident F5 declared as RMA and shipped the new appliance. Now, after a few days, the newly installed appliance failed too. With same symptoms. (F5 - 3600). Good to note that primary and secondary appliances are installed in same rack, with same power strip. However the secondary appliance never failed, and primary twice. (also other hardware sharing the same power strip, seems working well). I can only think about a possibility of specific power cord where the primary appliance is connected. Anyone from you have ever experienced such incident before? Any help will be much appreciated! Thank you, Darshan