Objective 5.01 - Open a support ticket with F5
The SOL135 explain that 4 main general information are required when opening a case with F5 Support. A full description of the issue, describing the symptoms, time the issue occurred for the first time A description of the impact the issue is having on your site The hours that you are available to work on the issue Remote access information, if possible. According to the SOL the above requirements apply to all versions of the LTM including 11.1 However, on the official training material for the 11.4 it includes two items which are not mentioned on this SOL135: The Serial number of the BIG-IP device requiring support Product specific information. It sounds to me that the last two requirements only applies for versions above 11.1? Any thoughts?
Port LTM and GTM configuration from v10 to v11
Hi, we are migrating to the new F5 appliances from v10. What is the best method of porting our v10.2.4 configuration to v11.5.4? Most of of the solutions I have come across so far seem to apply to the cases when the upgrade is happening within the same appliance. Is there a native method of porting the existing configuration to v11.5 syntax? Thank you
(IRULE THAT ADDS A STRING TO ANY POOL MEMBER SELECTED INITIAL IRULE STOPPED WORKING AFTER A DAY.
Hi, Is there any reason why an irule can suddenly stop working? I have an rule configured for a VS which is configured to listen on a different port. https://172.16.106.118:7771 /EMailSurveyProj/SurveyController, The irule was listed as when LB_SELECTED { switch [LB::server addr] { "172.16.106.119:9002" - "172.16.106.119:9003" - "172.16.106.121:9006" - "172.16.106.121:9007" { if {[HTTP::uri] eq "/EMailSurveyProj/SurveyController"} { HTTP::uri "/EMailSurveyProj/SurveyController" } } } } It was working earlier,but stopped working after a day,with ''Errror,secure connection failed'' on my mozilla,and other browsers giving other errors. The VS can only be accessed as https://172.16.106.118:7771/EMailSurveyProj/SurveyController,all pool members load when accessed directly, i mean 172.16.106.119:9002/EMailSurveyProj/SurveyController 172.16.106.119:9003/EMailSurveyProj/SurveyController 172.16.106.121:9006/EMailSurveyProj/SurveyController 172.16.106.121:9007/EMailSurveyProj/SurveyController is there anything wrong with this Irule, or is there any other irule that can be used?