Insufficient permissions BIG-IQ login error.

[Emon_423837]

Hi,

big iq

Problem:

• Initial setup of BIG-IQ CM or BIG-IQ DCD
• Unable to login into the BIG-IQ GUI but able to login using SSH

This type of problem happens when your local machine and BIG-IQ have much time difference.

Step for solution:

Step_1&2: Configure NTP Server on BIG-IQ & Set timezone

tmsh 
modify sys ntp servers add {10.12.30.1 10.50.30.10} 
modify sys ntp timezone Asia/Dhaka 
save sys config 

 Some show command for cross check time is change or not.

• Show NTP Server List   tmsh list sys ntp servers
• Show NTP TImezone List   tmsh list sys ntp timezone
• Show date  date

Additional Information:

You can set time manually following article K3381. 

-------------------------

Regards,

Md. Emon Hossain

[Paulius]

@Emon_423837 This is great to share, I had this happen a few weeks back and was going insane and then figured out it was NTP and I had to set the time manually on the BIG-IQ to fix it so I could configure NTP servers.