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F5 VPN showing Secure Connection Failed

Muhammad_Ausaf_
Nimbostratus
Nimbostratus

Dear Community;

 

I am getting 'Secure Connection Failed' (attached screenshot) while trying to connect to a f5 VPN. Can anyone help with this?

0691T000008GcemQAC.png

0691T000008GcerQAC.png

13 REPLIES 13

Hi,

 

With only a screenshot of a connection failure we can't do much to help you.

 

Do you get this error before or after authentication?

 

Cheers,

 

Kees

Muhammad_Ausaf_
Nimbostratus
Nimbostratus

After authentication

Ok, have you ever been able to connect successfully?

 

Also, did you change the ending in the visual policy editor from deny to allow on the successful branch?

 

Cheers,

 

Kees

Muhammad_Ausaf_
Nimbostratus
Nimbostratus

I was able to connect successfully, and changed nothing at my end (except installing updates). I am a user so cannot say much on the F5 APM side but F5 APM admin is saying that there are no changes from his side.

Without the admin and logging data from the APM device it will be hard to help you with this issue.

Are you allowed to connect with another laptop??

No

Muhammad_Ausaf_
Nimbostratus
Nimbostratus

Can we tweak some settings on Firefox?

I can't connect from Edge also

Are you able to revert the installed updates??

 

Cheers,

 

Kees

Muhammad_Ausaf_
Nimbostratus
Nimbostratus

Unfortunately not as updates are pushed by corporate policy.

Then you have to go to the corporate helpdesk to solve this.

Muhammad_Ausaf_
Nimbostratus
Nimbostratus

We are getting the same error from another computer also.