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Chase_Abbott
F5 Employee
F5 Employee

Hey there, community. We are maintaining this FAQ as new issues come in that might be experienced by the community at large. This will be continually updated as we fix the discovered issues.

Login Issues

  • I can't log in with my existing DevCentral credentials, how do I get logged in?
    • Your existing credentials from the old site will not work. You need to create a new account with a valid email address.
  • I am already a member of DevCentral. Why do I need to create a new account?
    • For years the community has requested consolidated credentials across F5 web properties. DevCentral is the first site taking a step toward that reality, which requires a change in the credential setup.
  • My password manager no longer works because the username and password are handled on separate pages, what can I do?
    • Try any of these password manager tips provided. YMMV.
    • Dashlane
    • 1Password
    • Keepass - auto-type keystroke sequence (#hattip to MVP Patrik Jonnson): {USERNAME}{ENTER}{DELAY 3000}{PASSWORD}{ENTER}
    • Lastpass

Profile Issues

  • How do I get all my old content contributions back?
    • Click on your profile and click edit, then scroll down toward the bottom of the page. You can merge in your old content by providing your old username and password and clicking merge account.
  • I have merged my old account. Where are my favorites?
    • The favorites were not ported over. You'll need to rebuild this.

Content Issues

  • I am searching on Google for DevCentral content and every link is returning a 404 page. What's wrong?
    • It will take Google some time to index the new site and update its content. This should resolve itself in a week or so.
  • Where is all the /wiki content?
    • The wiki did not journey onward with DevCentral. The API documentation from the wiki is now located at https://clouddocs.f5.com/api/. Other namespaces in the wiki were not retained, but select content from those areas will be released as articles in the near future. Comment below if there is anything in particular you need and we will prioritize it.
    • You can download an offline copy of the wiki for personal access.
  • Some links embedded in DevCentral content and most of my bookmarks are resulting in a 404 page. What's wrong?
    • We have some limitations with redirects we’re working through. We prioritized the links most often visited. Other links are unlikely to work. Please search by title on DevCentral and you should find what you're looking for and can update your bookmarks. We will also be working on embedded links over time.

Site Issues

  • Why is nothing redirecting? I hear you make a killer product that does this sort of thing?!?
    • It's not true that nothing is redirecting, we just have some limitations with redirects and have prioritized the most popular destinations. If you end up on the 404 page, search for your content in the DevCentral search bar and you should find what you're looking for.
    • We are aware of the power of BIG-IP iRules. We've written just a few here and there over the years. Our hosted solution makes using iRules not possible at this time.
    • If you have the Tampermonkey browser extension, Michael Jenkins (former MVP) whipped up a couple scripts that will only redirect , or will rewrite on the page at document load and then redirect on click, all the API links that were formerly in the DevCentral wiki to their new home on Clouddocs.
  • Why is the title font so blurry?
    • There is a rendering condition on the font that needs to be addressed for some browser in some situations. For example, Safari and Firefox show this issue on my external monitor, but it looks fine on my retina screen, whereas with Chrome, it looks fine on both screens. Your mileage may vary.
Comments
hooleylist
Cirrostratus
Cirrostratus

When I'm on a devcentral page, click Log In and authenticate successfully, I'm redirected to https://devcentral.f5.com/s/.

It would be helpful to be redirected to the original page I was on.

 

Thanks, Aaron

hooleylist
Cirrostratus
Cirrostratus
  • How do I get all my old content contributions back?
    • Click on your profile and click edit, then scroll down toward the bottom of the page. You can merge in your old content by providing your old username and password and clicking merge account.

 

I merged my new account with my old account, but don't see any content, followers/following, etc in my profile. Is this expected?

hooleylist
Cirrostratus
Cirrostratus

The wiki did not journey onward with DevCentral.

 

What is the mechanism users should use to share code examples if we don't have a Codeshare anymore?

 

Thanks, Aaron

Marvin
Cirrostratus
Cirrostratus

I am trying to merge my old account but it is not working (but the old and new account have similar username dont know if that is an issue), could you check please?

krekri
Nimbostratus
Nimbostratus

Wow. Massive amount of work. It's good that you guys started and in this era its not reasonable to aim for 100%. It will get better anyway 🙂

 

Good job moving this !

Chase_Abbott
F5 Employee
F5 Employee

 Hi Aaron;

 

Yes, once you've merged your account there is a back end migration job that kicks off to relink your content, points, and badges. This is acting wonky as it's not working for me either. That is under investigation. Also, code share is still here, just the Wiki is migrating. We had no process moving forward to automate API updates into the Jurassic era wiki back end so PD is taking over API docs directing on https://clouddocs.f5.com and will help out with https://clouddocs.f5.com/api

 

Regarding the login referral back to where you started. Yup! We agree. We are meeting with the federation team to start the airing of the grievances and feats of strength.

 

 Hi Marvin;

 

The new user you create prior to merging will have no adverse affect on your old account or the merge process. If you're getting an error, let us know. Out of 300k+ accounts, we had maybe 100 that had really weird merge errors. Hit me up via the Contact Us form and only my team is fielding these requests. CONTACT US

JRahm
Community Manager
Community Manager

@hoolio, the codeshare is still alive and well on DevCentral: https://devcentral.f5.com/s/codeshare, it hasn't been kept in the wiki for several years now.

hooleylist
Cirrostratus
Cirrostratus

, sorry I misinterpreted this "The wiki did not journey onward with DevCentral." as we weren't going to have a Codeshare on DevCentral anymore. Thanks for clarifying it's still available!

Emad
Cirrus
Cirrus

I am unable to see my old contributions even i have merged old account.

Domwilko
Altocumulus
Altocumulus

My account merge didn't work either. Also anyone know how to find this previously working link (used last week, but now not working)?

 

https://devcentral.f5.com/d/microsoft-powershell-with-icontrol

jba3126
Altostratus
Altostratus

Something that has been super helpful in the interim is to search in Google using the following:

Note: Type in exactly what is placed below.

  1. Google https://devcentral.f5.com/s/d/microsoft-powershell-with-icontrol
  2. Click the down error next to the link and select the Cached version.

 

Here is the "Cached" Location of this document. I'm hoping this renders for you, but if not try the above.

 

https://webcache.googleusercontent.com/search?q=cache:EeGy4NVc2pYJ:https://devcentral.f5.com/wiki/iC...

 

/jeff

Leslie_Hubertus
Community Manager
Community Manager

  and   - are you still unable to see old contributions on your newly merged profile? It takes a little time for the merge to complete, but it shouldn't take a full day.

Chris_Nelson
F5 Employee
F5 Employee

Is there a direct link to the iRule wiki or equivalent that I'm missing somewhere?

 

Leslie_Hubertus
Community Manager
Community Manager

 the old wiki has moved to https://clouddocs.f5.com/api/

 

If you want an offline copy of the wiki the way it (mostly) was, you can download it here.

 

JRahm
Community Manager
Community Manager

Just a quick clarification, the API docs from the wiki moved to clouddocs. The other sections have been retired. Any content from those sections could end up as articles if there is need.

Emad
Cirrus
Cirrus

 Its working fine now, I am able to view my previous account data. Thanks,

 

Domwilko
Altocumulus
Altocumulus

  - My merged content is now showing up. It looks like the backend merge process was just a bit slow as it took several hours for the content to show up; however it's now working and I can now see my previous posts.

 

I'm still having to used Google Cached Links to find a lot of the old DevCentral content, but at least it's some sort of workaround.

 

Thanks.

Leslie_Hubertus
Community Manager
Community Manager

  Glad to hear the merge worked.

 

I'd recommend using the search function in DevCentral right now, as google is still indexing content and will not display full results for a few more days.

hooleylist
Cirrostratus
Cirrostratus

As a request for enhancement, threaded conversations here would be helpful to follow the messages 🙂

Orion
Nimbostratus
Nimbostratus

Definitely a lot of stuff that seems to be still "under construction" - for instance, the API/SDK downloads on clouddocs.f5.com point to devcentral URL's that don't exist. I need to download a fresh copy of the v11 API and a copy of pyControl, but no dice......

Chase_Abbott
F5 Employee
F5 Employee

 Got you.

 

 

We're working on getting common files and docs up on Github and also in a frequently accessed downloads within an article.

Orion
Nimbostratus
Nimbostratus

 - Thanks!

Orion
Nimbostratus
Nimbostratus

 - Don't suppose you have a working link for suds (required now) too?

JRahm
Community Manager
Community Manager
You should be able to pip install bigsuds, I believe it’s out on pypi but I’ll check when I get home.
Chase_Abbott
F5 Employee
F5 Employee

   

 

Download and install PowerShell from Microsoft Go to the PowerShell Labs page on DevCentral and select the "Download Now" link. This will download the Cmdlet installer. Run the iControlSnapInSetup.msi installer. This will install the SnapIn into the c:\program files\F5 Networks\iControlSnapIn directory. Start PowerShell from the Windows Start menu. Cd to c:\program files\F5 Networks\iControlSnapIn directory Dot Source the setup script (only once after the install) PS > . .\setupSnapIn.ps1) Load the SnapIn into the Runtime PS > Add-PSSnapIn iControlSnapIn Initialize the iControl connection with the Initialize-F5.iControl CmdLet PS > Initialize-F5.iControl -Hostname bigip_address -Credentials (Get-Credential) Run the Get-F5.iControlCommands CmdLet to list out all the available Cmdlets. PS > Get-F5.iControlCommands Try out some of the CmdLets PS > Get-F5.LTMPool

https://cdn.f5.com/websites/devcentral.f5.com/downloads/f5-icontrol-powershell-snapin-13_1_0.zip

 

Chase_Abbott
F5 Employee
F5 Employee
Sam_Hall
Nimbostratus
Nimbostratus

The new site is very hard to browse and navigate. Search is slow and I can no longer open search results in a bunch of tabs in order to rapidly review and find the content I need.

 

For example, I only just found this FAQ today, and while it's content finally explains some things that have made me sad since the launch, you have to acknowledge the irony of having a FAQ that cant' be found. It's only had 108 views in a month since it was published.

Chase_Abbott
F5 Employee
F5 Employee

  Hi Sam;

 

You're not along in your complaint regarding search. We have an open request in with our search SaaS to get HREF's active which will allow open-in-new-tab. Why that's not normal/expected is surprising to us as well. Regarding search speeds, what type of slowness are you seeing? We're doing site testing with speeds from Seattle, San Jose, and Chertsey UK. All speeds seem ok except when there's a script load delay (with search).

Sam_Hall
Nimbostratus
Nimbostratus

I'm in Australia, clicking on a search result takes about 15-20 seconds for the content to load. So frustrating when it loads only to find it's not the content I'm looking for. Then I have to return to the search again, which takes at least 5+ seconds to load if I'm lucky. Search again for the same term I already searched for... wait another 10 seconds for the search results to load that I was looking at a moment ago, play lucky dip again based only on the title and a cropped sentence... wait 15-20 seconds... repeat... it all adds up. The fact is that information that would have taken maybe 30 seconds to locate on the old site, you could now expect to take about 5 minutes. I found I can get through faster if I open up about 10 tabs of the search page and paste my search term into all of them one by one, then return to each one to open all the results in parallel so I don't have to wait later. It's so lame.

 

If I actually have to login to do something, like make this comment, there goes at least another 30 seconds of my life with all the very slow redirection business going on there.

Chase_Abbott
F5 Employee
F5 Employee

That is fantastic and measurable feedback I can push back on to our dev and SaaS teams with. This was a concern some of us had that was overlooked and I think we can make a better case to optimize script heavy functionality for smarter code. We'll update the community as we improve these failures. Lief Zimmerman has a recent update out already here and I'll discuss your performance issues with him immediately.

Sam_Hall
Nimbostratus
Nimbostratus

I'd be happy to send someone some screen captures to someone from f5, or if you have a good tool for measuring performance and want me to run some tests. To view this comment, the page took 25 seconds to load according to a page load timer browser extension. But then it was just a white screen with the logo for probably another 25 seconds after that for example. I'm really not exaggerating some of those load times I've mentioned above.

Chase_Abbott
F5 Employee
F5 Employee

Thanks for the info Sam. I'm going to see if I can setup a few tests VPN'ing out of our Aussie office (I'm already testing out of London). We have a few SaaS services that have potential to cause issue: GDPR/Cookie policy is an independent script/hosted service, Analytics is it's own animal, the search functionality on the site is a 3rd SaaS, and then the site itself. I'll test and respond back as soon as I can.

Orion
Nimbostratus
Nimbostratus
Chase_Abbott
F5 Employee
F5 Employee
JRahm
Community Manager
Community Manager

blergh...so much for patterns! Ok, these have been cleaned up and verified, my apologies. I'll have another push tomorrow afternoon.

Marvin
Cirrostratus
Cirrostratus

is it still possible to merge old articles/questions to my new Devcentral account?

Version history
Last update:
‎17-May-2019 15:08
Updated by:
Contributors