cancel
Showing results for 
Search instead for 
Did you mean: 
ltwagnon
Legacy Employee
Legacy Employee

As you may have noticed, we recently added a few new features to our Q&A experience.  In this article, we will explore the User Accepted Answer feature.  When a user asks a question and that question receives several answers, another user who reads the entire Q&A thread might wonder which of the answers is really the best one.  Maybe several different solutions were presented in all the various answers.  Maybe one of them works better than the others.  How do you know which answer is the best? 

User Accepted Answer

The User Accepted Answer is exactly what it sounds like…the user who asked the question has marked a certain answer as “accepted” according to his own personal standards for acceptable answers.  Of course, each user has different standards by which he will accept an answer, so the “User Accepted” answer simply means that the given answer has proven to be acceptable for that specific user.  When an answer is marked “User Accepted”, it will move to the top of the list of answers and be highlighted as shown in the screenshot below.

0151T000003d6h3QAA.jpg

 

If you want to mark an answer as “User Accepted”, you simply navigate to the question you asked and look for the “checkbox” button shown to the left of each answer (just below the voting buttons).  When you click on that checkbox, it will mark that specific answer as “User Accepted”.  Of course, you will only see the “checkbox” button option on the questions that you ask.  See the screenshot below with the checkbox button circled:

0151T000003d6h4QAA.jpg

 

Q&A Listing

When we back out into the main Q&A page, you’ll notice three boxes on the right side of each question…the first is the number of votes it has received, the second is the total number of answers it has received, and the third is the number of views it has received.  Our recent upgrade highlights the “answers” box with a darker shade of color when that specific question has an “accepted” answer.  This allows you to know right away that a question has an accepted answer before you ever click to see the details of the question.

0151T000003d6h5QAA.jpg

 

Comments
boneyard
MVP
MVP
is it possible for a user to flag his own answered as correct. the situation where you end up solving your own question and would like to signal the question is answered.
ltwagnon
Legacy Employee
Legacy Employee
hi boneyard...marking your own answer as "user accepted" is not allowed today, but we are working to allow this functionality in the near future. Send me a note at j.wagnon@f5.com with the link to the question/answer and I'll work to get it marked as "user accepted" for you. thanks!
Ben_Noonan
Nimbostratus
Nimbostratus

Hi, Do you need to be a certain level of user before being able to mark an answer as an accepted answer?

 

ltwagnon
Legacy Employee
Legacy Employee

Hi BenNoonan, great question! You should be able to mark an answer to your own question as an accepted answer, but you won't be able to mark answers to other people's questions as accepted. If you are not able to do this, then let me know and we can look into it for you. Thanks!

 

Version history
Last update:
‎01-Dec-2015 09:57
Updated by:
Contributors