Windows 10 Support (including F5 BIG-IP Edge Client) Available With Certain BIG-IP APM Versions

Hi, for some win10 machines the F5 access is not working, even with the vpn app installed with no apparent errors. The "F5 Access" option does not come into the VPN provider. I realized that the plugin "F5Networks.vpn.client_btcnfmkykcjs2" does not exist in PS, has anyone know about this issue?