I'm not sure if this question can be asked here , but here it is
Does F5 TAC provide support if the APM and Google two factor stop working from any reason ?
AFAIK, they don't provide support over irules .. and Google two factor solution in APM is via iRule
Not that I suspect this won't work. We do have this in our testing environment and its working just fine .
But we're thinking to provide this solution also to our customers... and one of the questions raised , is whats gonna happen if for some reason , this irule stops working .. does f5 TAC provide support on this?
And has anyone faced this sort of issue and F5 TAC provided him support?