Two-Factor Authentication With Google Authenticator And APM

Introduction Two-factor authentication (TFA) has been around for many years and the concept far pre-dates computers. The application of a keyed padlock and a combination lock to secure a sing...
Published Feb 21, 2012
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Abed_AL-R
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Jul 29, 2020

Hello guys

 

I'm not sure if this question can be asked here , but here it is

Does F5 TAC provide support if the APM and Google two factor stop working from any reason ?

AFAIK, they don't provide support over irules .. and Google two factor solution in APM is via iRule

 

Not that I suspect this won't work. We do have this in our testing environment and its working just fine .

But we're thinking to provide this solution also to our customers... and one of the questions raised , is whats gonna happen if for some reason , this irule stops working .. does f5 TAC provide support on this?

And has anyone faced this sort of issue and F5 TAC provided him support?

 

Thanks a lot guys